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June 2023 by anthony Moragne
Excellent and professional experience I was able to get my prescription fast and easy.
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October 2022 by Joy Cline
Get personal that are friendly. I was yelled at and treated like a dog when swiping my card and not to automatic refill. Personal name Sara.
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September 2022 by Lexus P.
WORST PHARMACY EVER!!!!! Do not go to this pharmacy, they NEVER answer their phones & the blonde pharmacist with glasses (she dyed her hair black after getting a bunch of bad reviews) is beyond rude and shouldn't be working in the medical field if you're going to be rude and negligent to your customers. I WILL be contacting whoever owns that store because i doubt he/she is aware just how lazy the pharmacy staff is. Back to the phones, they NEVER answer their phones, I will be left on hold for hours & have to hang up because i can't wait all day, just yesterday my fiancé's oncologist was waiting on the phone for OVER 45 MINUETS!!! She even called twice and didn't get any answer or call back..Do not waste your time going here..worst cvs in concord.. period.
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September 2022 by Josh R.
Worst customer service I've ever dealt with at a pharmacy. The blonde haired pharmacist with glasses was very rude and unprofessional.
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May 2022 by John Doe
Waits until after you drive back to pick up your prescription to tell you that your insurance doesn't cover it there
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January 2022 by Tiffany N.
Worst customer service I've experienced in a CVS. Floor was dirty with pieces of trash everywhere. Employees at front did not even acknowledge me until I engaged them, and were EXTREMELY unfriendly. It seems that they just don't care here and I would try somewhere else.
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November 2021 by Shane N.
I'll start with this- I understand that this is a strange time and the roles assumed by the mentioned employees were at one point abnormal, but it's been well over a year and these folks know what they've signed up for and know the job that they're supposed to be doing.I went here for My 10:15 a.m. COVID-19 Pfizer booster shot and I was a couple minutes late(10:19), I called at 10:05 to let them know I was running late and was still holding when I arrived- this didn't seem to matter because she was still working with what I assume was the 10:00 appointment... So while I waited I got to listen to a pharmacy tech complain out loud to her coworkers about how the prescriptions were organized- then the vaccine nurse finished with her "patient"(?) and disappeared for 10 minutes. Meanwhile some willy nilly lady and her 2 kids come strolling in, check in for 1 kids 10:30 appt and proceed to meander right over to the vaccination area (where myself and others were waiting to be called to) and sit down. The vaccination nurse comes out and just ignored the fact that these people have skipped to the front- I held my tongue, but when she then let the 2nd kid schedule and get a shot at the same time and delay my turn even further- I decided to leave, but the same vaccination nurse that can't handle the schedule had filled out my vaccination card already, WITHOUT HAVING GOTTEN THE SHOT YET. At this point I'm angry and the pharmacy techs noticed and offered to get me a new card, and they did. I left and here I am. The pharmacy was not busy yet was a disaster. There were vocal complaints between employees well within the audible range of customers. I never saw anyone answer the phone as it repeatedly altered that there were 5 calls in queue. The vaccination nurse and select pharm techs lacked customer service disciplines.
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April 2020 by Google user
All the reviews are true, these employees are rude and lackadaisical about their customers.
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December 2017 by Liz
Poor attitudes.
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March 2017 by Justin Watson
Good service.
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February 2017 by Anna Jancic
It's a drugstore. I mean come on
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March 2016 by Jose Ruiz
The only person who is very nice and polite is Miss Janna , she always smile, but the mgrs are not coupon friendly coupon, I like CVS bc they have good deals but when the mgrs seen me with coupons I can tell they do not like me, hardly going back to this store anymore.
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November 2014 by Myrtle B
Everyone that works there are very rude to their customers..I actually saw one of the technicians making faces at a customer while the customer wasn't looking..and whispering insults to the pharmacist while they laughed together..saying the customer had anxiety problems and was impatient(literally laughing at him)..they are so unprofessional and they all need to be fired..it's terrible to make fun of people especially people that's sick..They are so childish! They never give you the correct amount of pills or either they don't have what you need in stock and will tell you to go somewhere else for it.....it's a mess..I'm transferring my meds out of that circus! Freaking MORONS! Every single one of you!!!! 
