We guarantee our service and delivering the best service there is. If by any chances any customers has any issues with their nails no matter what the issue is we will gladly fix it at no cost at all within the 10 day time frame of when you had gotten your service done. Sanitation is very important to us so we guarantee you everything at our shop is clean. We also provide all our customers with drink no matter what service they do. We have a system setup for our customers where every time they check into our system to do any service their name will automatically be placed in a lottery, chance to win prize from this lottery too if their name get drawn. We would like to thank you for trust us..OF COURSE we will provide you the best of the best