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November 2023 by Alston Dickinson
I have taken my 2015 Mini Countryman here twice since moving to Concord and I cannot recommend them more. They have taken great care of my car at reasonable rates. In addition, they are very kind, quick, and responsive.
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November 2023 by Tim Thornton
Had a great experience with Concord Auto Service Center today. They provided a state inspection and oil change on my company van. Quick, Convenient and Affordable. Give them a try!Services: Vehicle Inspection
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November 2023 by Zack Mayor
I had an amazing experience. They were able to fit me at the last minute which was great. They did good work and the alignment was perfect. But my favorite part was seeing how affordable their pricing was. Look no further for an auto shop and I will continue conducting business with them!
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October 2023 by Meghan Cintron
From start to finish, I had a great experience! I have found my new, reliable, trustworthy place to take my car! I had some coworkers recommend this place. Ryan was great, and called to tell me my brake pads had plenty of life left on them, so if I could deal with the noise they make when I first start driving, he didn't want to sell me something I didn't need, wow - an honest mechanic that I can trust! Got my oil changed, and I am good to go! Thank you for restoring my faith in car mechanics, I had procrastinated on trying anywhere new based on a bad experience I had somewhere else (that used to be good and trustworthy). I will be taking my car here from now on and will recommend this place to everyone!
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September 2023 by Allison Iyer
We got the work we needed done, however it was not the best experience. The mechanic informed he would call us when the work was finished so we could pick up the car, when it got to well past 4 we eventually called for an update. They said they would be done soon, and that if we weren't there by five they would just leave the keys in the car and we could pay online, which we weren't very comfortable with. I feel that they should have given us a bit more time to get there for an in person handoff as this is our only car and we needed to rush ordering an Uber (either calling earlier or staying until we arrived).
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September 2023 by K. T.
I came here to get a quote on a brake job. I learned that they back their work for 12 mo/12k miles. Standing behind their work was a good enough reason for me to give them a try.Since I can’t rate the quality of the work, my rating is based on the customer service I received, which was outstanding.Service: Brakes
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August 2023 by dorothy
All the guys are great and service there is Wonderful. No one else works on my car except them.Services: Auto battery replacement
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August 2023 by Pam W.
I went to have my brakes and rotors looked at. Also, all of my lights were on, on the dashboard. I also wanted my state inspection done. They diagnosed my vehicle and told me I would need to get a new ABS Actuator assembly. I took my car to the dealership and was told it's impossible to find out about the ABS as my battery was extremely low. They replaced my BATTERY, and lo and behold, my car is running wonderful again. No need of getting the ABS. So going to the dealership I saved $3800.00.
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July 2023 by Mike West
As with other visits to Concord Auto Service, they where professional and efficient with the job asked of them.The suggestion for other work needed where concise and on point!Service: Vehicle Inspection
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July 2023 by T “BREAKINGOUT” D
Brought 5 vehicles here so far for inspection and love this place
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May 2023 by B L
I used to go all the time when my cars needed serviced. the service is no longer up to par. No one ever takes the time to explain details of the issues or how it needs to be repaired. I started to feel like an inconvenience to the staff.I'm looking for another car tech. Shame too, it's super close to my home.
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February 2023 by Kenadi Young
As a new driver I was extremely terrified of going to a mechanic shop & getting my car fixed on my own. They were super helpful & got me in & out within a timely manner. A forever customer <3Services: General repairs & maintenance
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January 2023 by Austin Schwab
This is my second time dealing with them. Brought in my truck after it started acting up. It felt like the same problem they fixed 2 years prior. When I brought up that they might have made a mistake with their previous work, they were open minded to the idea and willing to look into the possibility of a mistake with no ego problem. The problem was found quickly, it was something else.I have encountered shops in the past that have gotten defensive and angered at the idea of a mistake on their part. They are always very responsive and do good work. The pricing always feels fair, and everyone is always friendly.Services: Auto engine diagnostic
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December 2022 by Austin S.
This is my second time dealing with them. Brought in my truck after it started acting up. It felt like the same problem they fixed 2 years prior. When I brought up that they might have made a mistake with their previous work, they were open minded to the idea and willing to look into the possibility of a mistake with no ego problem. The problem was found quickly, it was something else. I have encountered shops in the past that have gotten defensive and angered at the idea of a mistake on their part. They are always very responsive and do good work. The pricing always feels fair, and everyone is always friendly.
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November 2022 by Sabrina Kemppainen
Great place. Was recommended by a neighbor and I highly recommend aswell. They got me in the day before the holiday and got my car done same day. Also had much better pricing than at least 2 other mechanic shops I contacted. Got my thermostat replaced and it comes with a 1 year warranty. Great place.Service: A/C installation & repair