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March 2024 by Terry T
Been here before, and even though they were too busy to get me in, they recommended another place for me.
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March 2024 by Gregg Burgess
Highly recommend. They make the stressful situation of having car troubles, & make it completely manageable for the average person. Trustworthy & Fair. Will come back again & recommend to friends & family. A+
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March 2024 by Michael Carter
Excellent service!
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March 2024 by Samantha
The staff and crew are polite and professional. They are courteous and kind which makes it a joy to bring my car there.
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March 2024 by Rodney “rcase13”
Once again they have fixed my F150. I am a frequent customer. This time squirrels chewed up fuel lines and wiring harnesses. They will see my truck again I'm sure. They do a great job every time and explain everything clearly. Fixing a vehicle is always expensive and they are great at explaining costs so there are no surprises.
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March 2024 by Charlie D.
I dropped off my vehicle here as it was one of the locations allowed per my CarMax warranty. I was hearing some clatter near the muffler and the engine was idling at 1500 rpm. I dropped off my vehicle at 3pm and was contacted the next morning around 9am. I was told that there was an aftermarket exhaust on my vehicle that would negate my warranty. He said the exhaust was touching something in the undercarriage, which was causing the sound. I was told that my rpm was within normal range but a fuel flush (at $275) would help. I was charged $240 for the diagnosis of the idle and the muffler. The sales person said that the mechanic did me a solid and bent the exhaust so the clattering would stop.I picked up my vehicle and guess what? The clattering is still there and my vehicle is still idling at 1500 rpm. I literally paid $240 for them to put my vehicle on a lift and make a video.Moving forward, I'll just bite the bullet and take my vehicle to the dealership in the future.
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March 2024 by Lodging Lodge
Very professional and friendly but pricing model is outrageous. They were asking $7k and yet the dealer were asking less than $2k.
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March 2024 by C Dever
Great customer care!Service: Vehicle Inspection
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December 2023 by Rev. Rebecca A. Nagy
I have never had such excellent service. I just had my yearly inspection done and I was in and out in under 20 minutes! They are so kind and helpful as well. Highly recommend!
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December 2023 by Edward Spanke
A Smooth and Stress-Free Experience at Christian Brothers AutomotiveI recently had the pleasure of taking my car to Christian Brothers Automotive for some maintenance work. From the moment I stepped through the door, I was greeted with a friendly smile and a welcoming atmosphere. The staff was incredibly knowledgeable and took the time to explain the issues with my car in a way that I could understand.I was particularly impressed with the level of expertise and professionalism exhibited by the mechanics. They were meticulous in their work and took great care to ensure that my car was running at its best. The entire process was smooth and stress-free, from scheduling the appointment to paying for the repairs. The staff kept me updated on the progress of the work and answered any questions I had promptly and thoroughly would highly recommend Christian Brothers Automotive to anyone looking for a reliable and trustworthy auto repair shop. They are truly committed to providing their customers with the best possible service. They brought my car to the front door and there was a couple of awesome chocolate cookies on my console.
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December 2023 by Mike Rufty
They definitely raise the bar for what you expect from a mechanic shop. They were very courteous and took time to explain what was necessary and what was not. I feel the price was very fair for the service. I would highly recommend and definitely come back.
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December 2023 by Theresa Black [tabknits]
Great experience! Very communicative and extremely fast service. My car went in Friday afternoon, and it was finished by Monday evening. I will definitely be using Christian Brothers in the future!
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December 2023 by A. Marie
This was a great experience, I appreciated Ashley and Alex and the other employees making this a less stressful experience for me. The customer service is #TopTier, and they really work with you to get you the service(s) you need in a cost-effective way.
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October 2023 by Amy Hamilton
Highly recommend this business! I’ve been here for regular maintenance as well a big repair and they always kept me well informed with the status of my car. I never felt like they were lying or assuming I don’t understand them because I’m a woman. Every time it feels like my dad is helping me with my car, not a business. Can’t say enough great things of this place.Services: Electrical repair
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October 2023 by Brenda Reid
I can’t brag enough about Del Delacruz, service advisor and every person I came in contact with. Everyone was pleasant, helpful, knowledgeable, honest and accommodating (the front staff and mechanics behind the scene). I’m impressed with their troubleshooting skills. They know cars AND customer service. I’m so relieved and happy to find an automotive mechanic service at Christian Brothers, Poplar Tent, Concord, that I can trust and depend on. They back their products and service.Service: Electrical repair