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November 2023 by Kristen Popp
Gracie and Amanda were amazing! They made the process very easy and kept me informed. Excellent customer service!!! My car looks amazing! Thanks!Service: Painting
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October 2023 by Nikki Kowalski
Excellent experience start to finish. They got us in quickly and the repairs were finished much earlier than expected. The whole process felt so smooth and the communication was just above and beyond. The staff was fantastic and we felt so taken care of during such a frustrating time. Would recommend 10/10!
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October 2023 by marty ritchie
Received damage to a vehicle during a storm (hit a tree that had fallen across roadway). Repairs were performed and other damages that was not noticed initially, were discovered to the suspension during initial repairs. These were fixed as well, updates were via text or phone calls everytime there was a change (ie...work has started, other damage was discovered,etc...). They even cleaned the interior of my ride...yes it was dirty, but that wasn't any of the damage.Excellent customer service, thank you.
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September 2023 by Malcolm Johnson
John and his staff are very courteous, professional, and punctual. I have had the pleasure of having my vehicles fixed a few times at this location, and would not take my vehicles any other place. They provide constant updates without me having to call and ask. Everyone at the location was helpful and knowledgeable. I would highly recommend this location to any and everyone. If you want things done right the first time, and want a professional environment from start to finish, head over and let John and his team take care of you! You won't be disappointed!
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September 2023 by Jenni Lee Ewing
They did a phenomenal job on my Jeep Grand Cherokee. I highly recommend getting work done here. It was finished within the estimated completion date.Services: Painting
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August 2023 by tinja barber
I had to have my 2017 Toyota RAV4 put in the shop due to an 18 wheeler tire doing much damage to the front of my vehicle. I would like to say that I had a great experience with caliber collision in Concord North Carolina. They did an excellent job keeping me updated on the progress of my work. They also made it easy for me to drop my car off and have a rental company pick me up to get another vehicle. I would give them more stars if it was possible, they did a great job, and I am very pleased with the work they did.
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July 2023 by Brittany McIntyre
I was extremely impressed with the work they did on my corvette! The communication was wonderful. We never had to ask for updates because they were always keeping us in the loop of the progress. Even with the extended turn times for parts that all auto places are experiencing, they completed the work quickly. And when our insurance stopped paying for the rental car, they helped to make sure we weren't without a vehicle. The work they did made the vehicle look brand new.Services: Painting
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July 2023 by Sallie Breiner
Great people here in Concord NC. They keep you informed what's going on while your vehicle is in their shop. I needed a hood replacement an estimate time was 7/28 got a call a week early to pick up my car.
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June 2023 by Keith Cawley
I picked up my Silverado 6-16-2023. I should have looked all over. My fault but truck white had black marks all over it. Inside in the back loaded with power substance It took me at least 1 and 1/2 hours more I went more there was. Very hard to vacuum substance out,good vacuum also. One part they put a sticker on is rough edge Sorry wish I took pictures But this is all I can tell you. Service is good
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June 2023 by unotisme kristoff
No other shop in State Farm coverage could get my car in for atleast 2 months. I called them and it was in the next day.. Had it back in two weeks! Awesome communication and awesome, No AWESOME Job on my car!. Thanks for the prompt job great job.Services: Painting
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June 2023 by My CAC Crofton
The most efficient company I have ever worked with. Friendly and very professional. Thank you Caliber Collision. I did take car back - rear brake light not working, and gray dust on several places- mats & door.They cleaned dust, fixed brake light and were very accommodating for me.I would still use Caliber.Services: Painting
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June 2023 by Patricia McCrary
The staff was very kind. Work was completed earlier than expected. I was kept informed of the progress of my repair. Very satisfied with the work. They arranged for my rental pick up and return. Definitely would recommend.Service: Body & Trim
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June 2023 by Kevin Frazier
Before and after pics. Great job you all.. I appreciate youService: Body & Trim
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April 2023 by Mary Kathryn M.
My side view mirror was hit when I was driving and was destroyed, so I brought it to Caliber Collision and they were so helpful and nice! I was in and out of there in 30 minutes and they reattached a new side mirror and sent me on my way. I'm so grateful for them!
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February 2023 by Stacy Rumph
-Good Customer service answering any questions I had during repair process- Good communication, l was updated via text message the status of progress- My pickup day was extended by one day for final touches and the final results look new- Overall I am happy with Caliber’s services and would recommendServices: Body & Trim
