-
February 2024 by Tiffanie (TiffUponAStar)
The 2 stars is because the one young lady helping us and the other employees were nice but BREE…. The cashier named BREE was DISGUSTING!!!! And I’ll just leave it at that because had it not been for my morals and restraint and respect for myself and my family, she would’ve been in for a rude awakening. Either retrain her or fire her, preferably the latter
-
January 2024 by Enoch Jernigan
Pretty ladies
-
January 2024 by Jenny Grausam
Really Really love bath and Body Works for a while now only been to this bath and body works a few times since we moved to Charlotte north carolina in July we moved here from syracuse new york
-
December 2023 by Teresa Durham
I love Bath and Body Works, a great store.
-
December 2023 by Eric Miller
Love the classic scents and new winner selections.
-
December 2023 by Jennifer ESQUIVEL
Visiting the mall, of course, I had to stop in here and use the coupons I received in the mail. Normal B&BW store. They had all the Christmas scents out, and I was in heaven. They do have brand new stuff out (to me), which consisted of body wash (not the shower gel) and butter cream now. So definitely a treat to be able to look at all the new products. Unfortunately, the store did not have a pleasant smell at all to it. It smelled more like sewer instead of nice B&BW products like normal. I believe the employees were trying to remedy that, but they just kept spraying the room sprays, which just made the store smell like sewer and scents and made my head hurt. Other than that, everything else was nice and no long lines. The employees were friendly and helpful. I was shocked to know that they have separated from Victoria Secrets, so now if you have a VS credit card, you will not be able to use it at the B&BW stores.
-
November 2023 by Jennifer E.
Visiting the mall, of course, I had to stop in here and use the coupons I received in the mail. Normal B&BW store. They had all the Christmas scents out, and I was in heaven. They do have brand new stuff out (to me), which consisted of body wash (not the shower gel) and butter cream now. So definitely a treat to be able to look at all the new products. Unfortunately, the store did not have a pleasant smell at all to it. It smelled more like sewer instead of nice B&BW products like normal. I believe the employees were trying to remedy that, but they just kept spraying the room sprays, which just made the store smell like sewer and scents and made my head hurt. Other than that, everything else was nice and no long lines. The employees were friendly and helpful. I was shocked to know that they have separated from Victoria Secrets, so now if you have a VS credit card, you will not be able to use it at the B&BW stores.
-
November 2023 by Melissa McCarthy
Love this store! Staff was super nice about letting me exchange my candle that had cracked the day before.
-
September 2023 by Susan Moore
I love shopping here y'all do a great job training people to speak and really interact with the customers
-
September 2023 by Derrek Eaves
Friendly staff and great sales with an almost endless selection
-
May 2023 by Kimberly Garney-Todd
Went in looking for cloud 9 body wash scrub lotion and spray unfortunately for me , it’s a seasonal item!!! Typical for me but I did have a customer service rep to tell me that sonI didn’t go crazy searching the store good product knowledge!
-
April 2023 by Shona Torrence
Terrible location, terrible customer service, I ordered an online pick up order and was never notified that it was completed. I called corporate who has offered no refund to me. Said I should wait on a refund from the system when I never received a text or email stating my order is ready. The store location never notified me. Now I am being penalized as a customer, because this location never notified me. I officially hate Bath and Body Works after many years, they have allowed sour employees to spoil this location.
-
March 2023 by Carolyn McSwain
Great store and customer service was perfect .
-
March 2023 by Nicole Allmond
The coupon can only be used on the small items.Because the full size are $1.50 more than the coupon allows..(But the coupon says any full size item)...
-
February 2023 by Monique Watts
Busy as usual. Had an online order to pickup, took more than 15min to get it. Giving grace due to them being busy.