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June 2024 by Joe Farruggio
Purchased a new tracker grizzly. Took boat home and saw that the aluminum on the railing is gouged up and touch up painted. Who the hell does that? And to top it off I called up there and tried to get ahold of Keith Howell the guy who sold me the boat and he still hasn't got back to me. So I got ahold of Dale Rice and he said email me pictures so I did. Still haven't got a reply back or a call. Paid you guys a stack of cash for this thing and not once haggle with you on price. Even thrown the sales guy a Tip. And this is how I'm treated. Guess the days of decent customer service is long gone. This review is staying up until I am contacted about this issue.
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June 2024 by Dan
An outdoor lovers dream everything from boats to candies, snacks and clothing
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June 2024 by J-Kube
Who doesn’t like Bass Pro Shops! Quite the selection and they will have what you’re looking for and more!
Watch out for the Time Share vultures as you enter!
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June 2024 by Kue Vang
I don't mind the store but, the Indian supervisor at the fishing area is always a rude it makes me don't even talked trashed to me this morning when I bought in my reel to get it respool. Saying he's gonna charge me $20 to put line on my reel. Always harassing me to get a bass pro shop credit card. I guess the store owner doesn't mind the Indian supervisor treating customers this terrible.
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June 2024 by Bob’s Out For A Ride
Always kind and helpful associates other than the aggravating vacation sales people
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June 2024 by Carter Moler
Five star plus rating Bass Pro Shop Concord milla area. Excellent excellent excellent store I was very pleased with all the merchandise that had in there that was my first time ever going. A+ Customer service. I will return and tell others about my experience here. North Carolina for all the help you gave me what I needed when I was looking for thank you again management staff thank you and a clean store and they have everything you need and the restrooms are very clean with Clean urinals with auto flushers and urinal screens and clean Toilets with Toilet paper and seat covers dispensers with auto flushers and Paper towels are in the trash and Sink are pretty strong and soap are pretty strong and safe with partitions Very Clean Restroom and I like fishing and hunting and gifts and put it together kits and a nice aquarium and a fireplace to keep warm when you're cold and always open in the snow. And is Opened on a lot of Holidays and Has Handicap Parking and Entrance and Stalls and Keeps the Shelves Organized and Have Stuff That I need Including Shorts and Pants and Shirts. I got 2 Pants That Zips into Shorts 1 khaki 1 Navy and Fishing Equipment Rack Organized and Very Clean Store and Has A lot of Button Down shirts and Polos and Flannels and T shirts and dri fits and Sweatshirts and Sleeveless and Hats and Sunglasses and Cargo and Comfy Shorts and Swim trunks and Cargo pants and jeans and comfy pants and atheletic pants and sweat pants and Phone Waterproof Case and Has Boats We Can Look at To Have and Boat parts and Camping stuff I need.
I Go only during the day unless if I absolutely need something at night then I would go. Usually I wait til day light
They Have a Christmas Tree and Christmas Decorations and Santa's lap to sit on in November to January
This Bass Pro Shops is my favorite
Thanks bass pro shops for being good to me and being polite.
Great management staff is polite.
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June 2024 by Sonny Sullivan
The store personnel provided great service! The selection of products was outstanding!
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June 2024 by Alpha magnum
I love fish
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June 2024 by Kevin Anders
Hard to review. Store is good. Selection is good. The gun shop guys are great. The rest is odd. They don’t take gift cards apparently. I had a rewards visa gift card that they couldn’t take due to it being virtual (it’s 2024 everything is virtual and was in my Apple Pay). I did buy a gun but then wanted a separate transaction to buy an optic to use gift card. Couldn’t do that. Customer service said to buy a bass pro gift card with my visa gift card. Was about to do that when they said it wouldn’t activate for 24 hours (I live an hour and a half away). So that was a no go. Looked online at the optic and it said order before 4 for same day pick up. I did that (gift card worked online but the store is too antiquated apparently). Called customer service and they confirmed same day pick up for the optic. I placed the order and went and had some food. 1 hour came and went. Then 2 hours, 3 hours, 4 hours, 5 hours and then store closed. Guess same day pick up was a lie. Called to cancel order. Couldn’t do that either. Ordered same optic on academy around 8pm as I had a feeling bass pro would fail. It was ready to pick up at academy 30 minutes after placing order. Was going to grab the bass pro master card as I am just getting into guns and am spending lots of money so why not get points. However, this experience showed me that the frustration and lack of modern sophistication in systems would 100% not be worth it. Unfortunately probably my last purchase at bass pro.
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June 2024 by jeffrey
Great pleasant staff. Good time bringing the kids to get some fishing stuff.
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June 2024 by John Yost
This bass pro store is big to me compared to the one in CB Iowa.
The staff where nice. Great selection of what ever you need outdoors
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May 2024 by Tristan Potthast
I was visiting Charlotte from Germany and went to Bass Pro. It is a paradise for hunters and anglers. I went upstairs to the archery department. While looking for a copound bow, I came across the employee Lary. He was very friendly and was able to give me very competent advice as a beginner based on his own experience in bow hunting. A really personable and friendly employee. I decided on a PSE bow and he set it up for my needs and also prepared the right arrows for me. Many thanks from Germany. The first point of contact for bows in Charlotte!
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May 2024 by Quinn Hall
Rude / was disinterested in any interaction . No can I help you , no friendly faces etc
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May 2024 by Eugene Scott
Great place great stuff and loved the RV MEGA SHOW they have every year that’s going on now! Always great to go to both and see what new toys to get for the season. Go but make sure you have plenty of time there is so much to see!
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May 2024 by Sam Khan
Awesome sporting goods store that sells everything for the outdoorsman. Fishing gear, hunting gear, ATVs, Bows, treadmills, etc., they have it all. You can even take classes to get your hunting permit from here. Love this store. Great customer service as well.
