11:30AM - 7:30PM
545 Concord Pkwy N, Concord10AM - 6PM
8615 Concord Mills Boulevard, Concord“Excellent service! Very knowledgeable about my vacuum! Was able to find the clog in my vacuum and remove it within minutes! Very friendly! Highly recommend! I will definitely be back if I have anymore issues with my Dyson vacuum!”
“I have been buying things from Kimbrell""s since 2006. They have qualify furniture at reasonable price. Customer service is always on pointe. I am very satisfied with Kimbrell"s and the friendly staff they have.”
10AM - 6PM
1388 Warren C Coleman Blvd, Concord“I was thoroughly impressed with Cheri Howard of Babcock Furniture Store (601) on her knowledge of the merchandise (mattress/ chest freezer) and a wealth of information in which you don’t find much these days - she went beyond to express her professional customer service expertise !!”
“AARONS IS EXCEPTIONAL CUSTOMER SERVICE. SPECIFICALLY MR. LENARD. OUTGOING, friendly, professional and most import to me, he was kind and had a smile. At the store by himself, phone ringing nonstop, he didn't complain once, was so nice to everyone, and took the time to explain all questions I had. And gave my 9 month old sweetbean Son a little soccer ball.In the world today when folks are so darn rude and angry and complain, this was an exceptional experience and above and beyond customer service. This gentlemen should be recognized.Thank you!”
10AM - 8PM
8201 Concord Mills Boulevard Rm C-4, Concord“Got some great help from a blue shirt named Brian. He helped me buy the right television. He didn’t try to oversell and he didn’t push. He gave me good information Teaching me what full array meant and just did general great communication with me. Major props for the customer service.
I’ve had my TV at home now for a few days and it’s perfect! I got a Sony X 90 L or something like that lol.”
“I had an amazing experience at American Freight thanks to Oleksii! He helped me find exactly what I needed - 8 perfect furniture pieces for my home. Oleksii was patient, knowledgeable, and offered great advice throughout the process. His excellent customer service made all the difference. Highly recommend asking for Oleksii when you visit American Freight!”