Concord ABC is known for its friendly and helpful staff who provide excellent customer service. Many reviews highlight the staff's willingness to assist customers in finding specific items, making shopping a pleasant experience. Despite the busy atmosphere, particularly around holidays like Thanksgiving, customers appreciate the reasonable prices and the helpfulness of the employees. However, there is criticism regarding the outdated website, which makes it difficult for customers to view available items and flavors online. While the physical store is well-stocked and generally has what customers are looking for, the website experience leaves much to be desired. Overall, Concord ABC offers a warm shopping environment with dedicated staff, though improvements are needed in their online presence.
