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March 2024 by Kathleen S
My husband and I love our local Hometrust Bank in Columbus NC. The entire staff treats us like family. They know us and usually ask how we and our family are doing. They not only do their job professionally but with a smile. A shout out to Ashley and Melissa for recently helping my husband easily renew his CD. Thank you to our Hometrust friends.
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March 2024 by Ellen M.
I don’t bank frequently because it’s a bit of a drive, but wanted to share how much I enjoy my visits to HomeTrust. The staff is always so pleasant and they take care of my transactions in a quick and friendly manner.
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February 2024 by Lew White
Virtually nonexistent customer service online and via telephone. If you need customer service after 5:00PM or on the weekends this is not the bank for you.
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October 2023 by Billie Jean SHEFFRON
All of the ladies at our Columbus branch are wonderful! Always willing to make sure to give the best service.
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August 2023 by Mary Atkins
Very friendly and helpful
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June 2023 by Carole Ballard
I had a dispute I needed to file. Christi Hutchins was very helpful with this. She helped get a new account opened. She is very friendly and easy to talk to.
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June 2023 by Mary O
Very friendly and helpful service! :)
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January 2023 by Lamar Stribling
I recently opened an account and the staff was very helpful and outgoing about getting me set up. A special shoutout to Christi Hutchins who processed the account and was very friendly and personable.
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December 2022 by Wanangwa Hartwell
Superb customer service! Feels like family!
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May 2022 by Brian Hardin
Thanks HomeTrust for completely abandoning your Rutherfordton, NC customers. How is it convenient to travel into another county just to make a simple deposit or to conduct banking business? HomeTrust, at the very least, could have left behind a stand-alone ATM. I will be setting up a new account elsewhere, and will then close my HomeTrust account, and move my funds.
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February 2022 by Braeden Sullivan
Always friendly and usually no line.
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February 2021 by Linda Martin
I am 87 years old. Been isolated for 10 months and needed to setup asavings account, I did not want to go inside. When I told them (by phone)They said they would have everything ready when I got there. Everythingwas done professionally and according to my request. Very good Job by all.Linda Martin
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February 2021 by Lewis Ridings
Very kind and very helpful Best bank I've ever dealt with.
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November 2020 by Lynne Driscoll
Branch manager is excellent to work with. Hometown service!
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August 2020 by OSU go1953buckeyes
During the last week, I have had to act on behalf of a relative regarding a HomeTrust business matter. I have talked with the 800 number customer service folks and Ashley and Alice at the Columbus, NC branch. Each time we've talked their service has been outstanding. During a difficult time for me, both Ashley and Alice were incredibly helpful and supportive which greatly reduced my stress level. The 800 number customer service folks were equally professional, knowledgeable and supportive
