CVS is a well-maintained store that offers great savings and has a friendly, helpful staff. Customers appreciate that the store stays stocked, clean, and uncluttered, making shopping a pleasant experience. The pharmacy team at this CVS, particularly at the Mills Ave. location in Columbus, NC, is highly praised for their kindness, courtesy, and excellent customer service. Customers have driven long distances just to visit this location because of the pharmacy staff’s helpful attitude, especially when dealing with prescription issues. The pharmacy team is described as empathetic, understanding, and willing to assist with any concerns, including medication shortages. They take the time to explain policies and help find solutions, which means a lot to patients who rely on their prescriptions. One customer shared that after experiencing rude treatment at their usual CVS in Spartanburg, SC — especially during a medication shortage — they contacted other CVS locations and found the Columbus, NC CVS to be much more compassionate and professional. The staff there validated the customer’s situation, offering understanding and support. The store itself is small, with limited items like books and magazines, but the staff makes up for it with their friendliness. The manager, possibly named Jesse, is noted as one of the nicest and most helpful people encountered in a long time, and cashiers like Bryant go out of their way to assist. Overall, this CVS location stands out for its excellent customer service, helpful staff, and clean, well-stocked environment.
The CVS in Columbus, North Carolina, rocks I don’t mind going through the week. They are helpful and polite.
May 2025
Great store. The savings are incredible! Employees are kind and helpful. The store stays stocked well, clean and uncluttered. I am very happy with CVS.
July 2024
Very friendly staff! Also quick and efficient. Great experience ?
