7:30AM - 4:30PM
3211 Sandy Ridge Rd, Colfax“First if I could give them 10 stars I would! I am an average homeowner not the usual professional tree, or lawn company. Today 11/29/2023 I spoke with Dona on the phone she advised me they had a new bar and chain for my STIHL chainsaw in stock! (That I have been looking for)I purchased it, later that afternoon I went back because STIHL NOT anyone at STI had the chain part wrong! I spoke with Greg, Preston, Dona(who remembered my name 5 hours later), and two other employees (technicians sorry I forgot your names). Everyone in this store was so willing to help try and solve this manufacturers issue! After about an hour STI brilliant staff was able to figure out the part issue (bar/chain)..Thank you guys so much!You guys have a customer for life.Joe”
“Called them and asked for pegs for my peg board and they said they had none. The other big box stores had no clue what I was talking about. I will order them on their website just for that. Sorry guys I get a Hard On walking I the door”
“Absolutely amazing!! They are always willing to help you wether over the phone or in person. Best attitudes ive probably ever seen. Love it and thank you guys. REALLY!! They have different things you can't find at lowes or home depot or auto parts stores. Good prices and good help”
“Great customer service! The older gentleman outside with the plants walked me around to help me find what I was looking for. He also found the fish emulsion for me. He was very, very nice. (And patient)”
“They had exactly what the website said and the associate that helped me locate it and the other associate which I cannot remember. Their names that check me out were fantastic”
8AM - 5:30PM
637 N Main St, Kernersville“They have anything you need for outdoors, local mom an pop style store. Been going since I was a kid, remember the popcorn stand, had popcorn everytime you walked in”
“I love Ace Hardware! Not only do they have most of what you need, they sharpen garden tools, too. They did a great job in my beat up lawn mower blade for less than $10. And the people are so friendly and helpful.”
“I just wanted to share my amazing experience with this company! I was blown away by how friendly and helpful their team member Andre was to me and my mother. He really made us feel valued and went the extra mile to make sure our need was addressed. I can't say enough good things about how Andre assisted us and his excellent advice on how to get our Delta tub faucet replaced. If you're looking for a company that genuinely cares about its customers and provides exceptional service, look no further than this one, and remember to ask for Andre. Ferguson Plumbing should be grateful to have an asset like Andre working for them. He deserves a raise!”
“Zoye was fantastic today! She helped me find a solution for an out-of-stock item that I needed and its going to ship (for free) straight to my doorstep! Thank you for your kindness and help.”
“Lowes is always a great place to buy plants, flowers and accessories for my garden. They have such a wide selection to choose from. The staff at the Kernersville Lowes is always so friendly.”
7:30AM - 4PM
3705 Boren Dr, Greensboro“Great folks, really did a great job helping me with a fastener order. There are certain things they don't have but the order was specialized so I can't fault them for that. Wide range of tools and products to support the selection of fasteners.”
8:30AM - 5PM
1161 S Park Dr, Kernersville“I have two of their Liberty 712 hose reels. It is an outstanding product, and the only hose reel I have tried that has lasted this long (7 years and going strong). They both work just as well as when I bought them. However, I accidentally broke a component on one reel. I called to see if they offered that replacement part. Megan (apologies if I have an incorrect spelling) who answered the phone was VERY knowledgeable about their products. She was also very courteous. We talked through the options for repairs, and she knew the details of product design and assembly. It was a breath of fresh air to have a company rep answer the phone with that level of knowledge. She saved me grief and money. When one reel sprung a leak, I was able to buy an inexpensive O-ring and snap-ring replacement package. I love that this product is assembled in a way that I can maintain it when needed - that seems rare these days. Thanks!”
7:30AM - 4:30PM
8016 Thorndike Rd, Greensboro“Timing 7:30am to 4:30pm don’t show up before 7:30am they start unloading when the area is clear around 9am you can see in the picture. You have to park on dock 1 which is blind back and i got unloaded in 20 minutes.”
“The employees at this store off wendover Ave. They are always willing to help you find something. They are friendly. Compared to the one off south elm Eugene st. That store is dirty dirty and there's no one willing to help your.”
“I installed Franklin Brass VOI35-MB wall hooks in the mud room of houses we built and some of the socket screws came with the package are way too long. I emailed the company and the very next day they shipped a pack of shorter ones to me. I am very pleased with them as a new home builder. The wall hooks are very solid and modern looking.”
6AM - 10PM
2300 N Main St, High Point“Only HD near my house so I can't be too picky. But, this store is dark and not very well organized. We went in for irrigation supplies. They did not have a very big selection.”
“Great place to shop if you are a professional Arborist ! I Guarantee that they have everything you need to do any job whether a lot clearing, tree removal , logging, landscaper, etc... any phase of Professional Arborist/Landscaper this place has you covered”
“Prices are crazy when Amazon has more for less. It’s hard to get good tools on Amazon though (that last more than a year of active use), so it has decent value in a sense.”
“Wow!!!! I was thoroughly impressed by the customer service we received tonight at the store. When I say from the parking lot to throughout the store there was a strong presence of Women Power and they were knowledgeable, capable and strong, not to mention they all served with a genuine heartfelt smile. They were engaging and absolutely made this this best experience I've ever had as a female in a hardware store. They made hard work look fashionable, respectable and fun. I want to personally say thank you and shout out the following staff at Lowes on N Main (High Point, NC)-Ms. Lynn who started helping us from the parking lot, Ms Tabbatha and Ms. Wendy who assisted within the store and at checkout and an unnamed older woman who helped us on isle 59 bay #2. I didn't want to go but my hubby needed some metal. I didn't want to go but I'm so glad I did. I was so surprised to see so many women working in a hardware store, but they did it with so much class and personality. This was quite frankly Girl Power or Women Power at its finest!!!!
I am so proud to be a strong woman and happy to see other strong women in the workforce. Almost everything men can do, we can do too, but we make it cute (and better)!!! Salute Ladies!! I hope all the managers and senior managers will read and share my review to celebrate diversity and equality.”
“The young lady Rae offers outstanding customer service while processing my returns. She took excellent care of me with all the returns I needed processed and managed to smile the entire time. Pleasure to work with and made my store visit brief!!”
6AM - 8PM
2300 N Main St, High Point“Wanted to give a current review. I went in to rent a bush hog. Bill helped me load it, and checked me out. The bushhog worked great, cleared 2 acres in 4 hours. The throttle wasn't working exactly as it should so it wouldn't reverse, so took a little extra manpower.The young gentleman who checked the tool back in was quick, and kind.I will definitely be using this tool rental again”
“My husband Kyle and I would love to thank Sol and Scott for helping us with a generator purchase in such a dire time. We live in an area where we got struck by horrendous hurricane Helene. These two were extremely kind and courteous and went above and beyond to make sure that we were helped. Thank you again so much!!!”