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March 2024 by Myrtle S Sampson
Great place to shop for sports items. Mannered staff.
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December 2023 by Vanity French Bulldogs LLC
I drove from Wilmington to visit family for the holidays and decided to walk into this store to purchase Christmas gifts and I was never greeted nor helped or acknowledged by staff members who looked at me and looked away. When entering there was 8-10 Staff Members all huddled around the register(Including the manager) and some towards the back of the store. No one was helping anyone. Keep in mind it was crowded with customers. I then walked towards the mens footwear section where I browsed for 5 minutes and still no one came to help or even bother asking me if I was looking for anything in specific, which I was. I moved to the Women’s shoe section. WALKING NEXT TO THE REGISTER AND IN-BETWEEN ALL THE STAFF MEMBERS AND MANAGER INCLUDED, who continued to ignore me and never greet me or ask if I was needed help finding something. After looking at shoes in the women's section for A couple of minutes and still not being helped, I ultimately gave up and walked out of the store to go to other stores in the mall strip.I then came back 10-15 minutes later. This time I wasn’t going to waste my time waiting for a staff member to approach me so I went directing to the register. I greeted the lady at the register(194898 KAMRYN as seen on the receipt). Asking her how her day was to which she responded “Good.” Never asking about mine or even asking what I needed or what I was looking for. I, myself had to let her know that I was looking for a specific shoe in both Men’s and Women's sizes. She then went ahead to go and get them. When she came back she asked if I needed to try the mens shoe to which I said no. I then asked if she could let me know the price for both items and her response was: “That’s what im working on.” Instead of anything a little more professional and with less of an attitude. I purchased both items that I was looking for and went on with my day.If there is any feedback I can leave from this experience is that Corporate should either RE-TRAIN ALL STAFF MEMBERS INCLUDING THE MANAGER WHOM SHOULD BE THE STORE EXAMPLE FOR ALL OTHER STAFF MEMBERS TO FOLLOW OR SIMPLY REHIRE. THIS STORE NEEDS MORE PROFESSIONAL AND FRIENDLY PEOPLE WHO MAKE THIS A MORE WELCOMING ATMOSPHERE.
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November 2023 by Ricky Warren
Great customer service ?❤️
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August 2023 by Linda Bostic
I absolutely love it here! The stock is amazing, prices are good and the employees are friendly, informative and efficient.
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June 2023 by Anthony
Great service everytime im in the store,at multiple locations!
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May 2023 by Nicole Herring
Overall customer service was wonderful and helpful , I shopped in peace and iam very pleased with my purchase
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May 2023 by Ciji Williamson
The sales agent was absolutely amazing
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March 2023 by Deborah Jones
Received confirmation that the order was ready, but was told when I arrived that they only had one piece in stock. Was also told that the charge on my card would only reflect the one item I received, but have been charged for both.
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December 2022 by Yzus Woodland
Store is clean and set up well, staff is friendly and helpful! They carry nice clothes & accessories that are in style
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November 2022 by Robby M
I walked around inside the store for about 20 minutes and took a bunch of pictures. There were about 5 people working and Noone ever said hello, can I help you or acknowledged that I was in the store.
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October 2021 by Pac Pac
They never have any of the largest sizes in the store in clothing and sneakers. Try some of the other ones in different towns they do have larger size and a few nicer outfits as well.
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November 2020 by Dominique F.
If I could give this zero stars, I would. My party of two entered this establishment on yesterday and we were never greeted. No one every asked if we needed help. As a matter of fact, the only time someone spoke to us was when the girl asked if we had rewards with them. Her "Have a nice day" was forced and dry, and I didn't appreciate the looks we received from either of the employees. There was no southern hospitality, no great customer service, and I wouldn't recommend that anyone go here.
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October 2020 by Aldo Reyes
Very unprofessional staff arrived there store was empty and the workers were just sitting there no one offered to help me
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October 2020 by Craig Sinclair
Very helpful staff ?
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May 2020 by jb faison
Agree. It was great
