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July 2024 by Kim Heath
Visited store yesterday and clerk refused my pkgs because the shelf was full. Went back today and clerk refused one of my pkgs because it was too long for their shelf. Took my other 2 pkgs and I gave them my phone number for a receipt which I never received as I have in the past. She said that I was all set after entering my ph number so I left. Almost an hour later I still have no receipt text msg. My complaint is this, the little guy that gives the impression that he is the manager/ supervisor made a smart comment as I was walking out the door that "We appreciate your cooperation " because they could tell I was upset because they refused my pkg that was over 32 inches long. Then I call the store about the text receipt that i have not received yet, and which I always get before I get back in my car from their store. So I really feel that they did not send the text because they were trying to be smart or funny because they refused my pkg and they knew I was upset. The clerk could've told me the first day that they couldn't accept a pkg over a certain length and I would've be okay and made other arrangements but instead I hauled the pkg in the store twice and the same clerk waited on me both times. They need to be more professional at this location in Clinton NC soon that they can keep customers coming back. Sorry I have rambled on but these clerks have really tested my patience today.
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April 2024 by Will
Everyone in the pharmacy is rude and extremely unhelpful, if I didn’t have to I would not come here.
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October 2023 by Shemeka Sullivan
I have been in a depressing mood because of things going on. But I would like to highlight Abigail a cashier at the Clinton NC location. She doesn't know it but the hand written card saying Be Happy warmed my heart.
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August 2023 by Marta Rodriguez
Cvs is a pharmacy that helps its clients save and I feel super happy because it provides us with quality products and items and the best thing is that it helps us a lot with prices, thank you cvs
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August 2023 by Gary Willis
Need more help in the refilled drugs area. Long waits.
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August 2023 by Jazmin Medina
Attentive and friendly employees, very neat and clean store
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May 2023 by LJ Jinxx
4/28/23 Witnessed a clerk behind the counter asked a question about UPS pickup within CVS. When the elderly lady did not understand his answer & asked him, for clarification he was extremely condescending and rude. This went on for several minutes, when the elderly lady then asked if they had anything to do with another store that also had delivery and pickup with UPS. Instead of just saying yes or no he was again condescending. Another lady stepped in to defend the elderly woman, the man then claimed he felt threatened.. it is my personal opinion this man should be fired. If you can't take the time to explain things to an elderly person you should not be in retail especially in a CVS/Pharmacy where you're going to be dealing more with the elderly. Pretty sure nobody would want any elderly person being spoken to or condescended to especially when that person could be your mother or grandmother.
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April 2023 by Mariachi Guerrero De Cristo
The doctor sent me a prescription cause I was out of medicine and the pharmacist didn't give it to me cause I finished it earlier, so have without medicine for two weeks. She is so rude.
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March 2023 by Fernando Lizardo
Crystal shouldn’t be working their she’s rude and be talking with attitude the short lady with glasses and the hispanic girl named crystal too
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February 2023 by Mary Raynor
My medication for migraines has been on order for over a week. I have not been told anything. I asked about it and was told it would be in on Monday not in yet. I got told , we will call you. I checked on their website not in yet.
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February 2023 by Jennifer Andrews-Heath
Only because I can't put a zero!! They override the doctor and don't give you your meds till they are ready to it's ridiculous
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February 2023 by W Newcomb
I don't go in the store often, but the people in the pharmacy are great!
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February 2023 by PAPA - G G - Rooster (PAPA - G or G - ROCK)
Need more help in the refilled drugs area. Long waits.
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December 2022 by Sasha Fisher
They urge customers to use self check out while they talk and be on their phones and when you use it they watch you like a hawk, why when you can check customers be y'all be talking instead of ringing customers up and in the pharmacy is a Caucasian lady that wears glasses she's very rude and has no Patience's working with customers... I have seen her be mean to elderly people because they talk so low, one time she kept saying my medicine was not there and because she was spelling my name wrong the whole time when she finally asked how to spell it I told her .... When she's asking for you info she's rolling her eyes as if I disgust waiting on us.... Sometimes customers with over 50 items using coupons and they have them using self check out and the black short lady with the glasses does the same thing they stand directly behind you using self check out instead of checking you out makes no sense and in calling cooperate also if y'all think someone steals so bad why have cameras they will catch the people I'm no theif I work hard for my money
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October 2022 by Sara Taylor
They urge customers to use self check out while they talk and be on their phones and when you use it they watch you like a hawk, why when you can check customers be y'all be talking instead of ringing customers up and in the pharmacy is a Caucasian lady that wears glasses she's very rude and has no Patience's working with customers... I have seen her be mean to elderly people because they talk so low, one time she kept saying my medicine was not there and because she was spelling my name wrong the whole time when she finally asked how to spell it I told her .... When she's asking for you info she's rolling her eyes as if I disgust waiting on us.... Sometimes customers with over 50 items using coupons and they have them using self check out and the black short lady with the glasses does the same thing they stand directly behind you using self check out instead of checking you out makes no sense and in calling cooperate also if y'all think someone steals so bad why have cameras they will catch the people I'm no theif I work hard for my money
