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March 2024 by Ashley Pennington
After reading numerous glowing reviews, I decided to make the 4-hour drive to the Charlotte Dog Club to find our new family member – and it was absolutely worth it. From the onset, the adoption process was seamless and transparent, instilling a deep sense of trust in their operations. The property itself was a clear indicator of their dedication, with its pristine condition and welcoming atmosphere.Adopting our beautiful mini Goldendoodle from them has been a joyous experience. Not only was the puppy in excellent health, but the Charlotte Dog Club also provided us with vital probiotics and dewormers to ensure a smooth start. What has impressed me the most is their follow-up care; they have reached out multiple times to check on our puppy's well-being, reflecting their genuine commitment to the animals' lifelong health and happiness.I wholeheartedly recommend the Charlotte Dog Club to anyone looking to adopt a new puppy. Their exceptional care, both for the animals and their customers, has made this journey incredibly rewarding. The 4-hour drive was a small price to pay for the immense happiness our new puppy has brought into our lives.
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March 2024 by Jodi Thomas
We are so pleased with our Bichon Friese puppy we got from the Charlotte Dog Club. Everything went so smoothly and we so appreciate the follow up, training tips and more. They were happy to answer my calls and give tips on potty training, teething, etc. Our puppy Coco is so well socialized compared to other Bichon we got many years ago. I highly recommend Charlotte Dog Club! You can trust them and know you are getting a high quality puppy:)
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March 2024 by F. Smith
The location is beautiful. The Staff are really patient and sweet. The puppies were all happy healthy and very well socialized. We adopted a Goldendoodle and we’re really enjoying our energetic beautiful fur baby, Arcee. Thank you!!!
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March 2024 by E johnson
Great looking facility. Puppies seem happy. The staff....I'd give a 7 out of 10. She was polite but didn't seem to care about why I wanted the dog. I didn't feel much compassion, which made me not purchase. She may have been busy, who knows. When you schedule an appointment, you should make the time for your customers to not only visit puppies, but also be available to answer questions. I got more positive customer service from the other customers that have experienced Dog Club services. Again great looking place. Legit.....But the customer service could be a little more friendly/compassionate. You have to remember their are multiple reason why people want dogs.
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March 2024 by Jess Onthecase
My experience was awesome I definitely trust them and will be getting another to join urban in the near future thank you Charlotte dog club for making my first experience wonderful
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March 2024 by Cheryl Abrams
Listen. I have had dogs(mainly labs) all my life and I’m 68. Always have at least 2. Trained them to hunt. Had some as family pets. This place and the people who assist you are INCREDIBLE!!!! I was stunned by the appearance because it looks like a resort. Inside they have anything you could ever want or need but it’s in a comfortable family type situation. Their goal is for these pups to be placed in a safe loving environment . With responsible owners. I love it. We spent time with “Jerry” and he was already socialized and in such good health. Best first night ever with a pup. He is doing good with potty training. I changed his name to Amos Moses. He answers well. Understands NO. Just the best experience. He’s a Cavapoo? But he’s my little man now. Thank you all for all the work you do to make it easy for us and kind to the pups
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March 2024 by William revis
We picked out a puppy (shih tzu) on line and went to visit her, we also saw few others of interest. As we were a little late due to our appointment the staff was very understanding and accommodating to us regardless. We meet the sweet puppy we picked out but also wanted to meet the other two, but was drown to the one we picked out. The experience was very pleasant and after bringing home our fur baby she has settled right in like it was meant to be.
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March 2024 by alan parkin
After visiting and picking up our puppy it is no surprise to me that they have such an awesome rating.The experience from start to finish was fantastic. So responsive, so helpful and just a great group to work with. The puppy is amazing and he has suck a great temperament. The training he did at Charlotte Dog Club was helpful and they sent weekly updates with his progress.I will highly recommend the, definitely worth the 5 hour drive!!!
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March 2024 by Neil Feldbaum
We just picked up our mini sheepadoodle last week. The entire process was exceptional from the communication from the club to their responses to our questions. The pup was well taken care of before we picked him up. A truly loving, caring and professional organization.
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March 2024 by Brandy Woods
So supportive through our dog adoption process. Will be purchasing another puppy soon!
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March 2024 by Amanda McKenzie
It was absolutely a wonderful experience. They were patience and very helpful in assisting me through the process. It did not stop there their follow up care is very impressive. I received phone calls, text and emails after bringing Romeo home. Their videos on what to expect during the process, his first care steps in feeding, pad training and other tips were awesome.Most importantly the staff. I can't remember her by name, but there is a lady that sealed this deal with a big bright bow. She addressed my concerns and followed up with me the day after (Sunday) instead of waiting till Monday. (excellence customer service).There was absolutely no pressure during this process just a lot of TLC for their babies and clients. Highly recommend Charlotte Dog Club
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March 2024 by Kelsey Lynn
We picked a mini red poodle from the Charlotte dog club nearly two years ago, and she has been THE best dog we’ve ever owned! She has been the best addition to our family. She is amazing with the kids 6 and 2 and she has just totally completed our family
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March 2024 by Angela Ward
The support you receive from the time you pick a puppy and for days afterwards is unmatched. My puppy is a wonderful addition to our family and is so smart, would highly recommend using the Charlotte dog club if you’re looking for a fur baby.
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March 2024 by Ashen Garcia
Great staff, my fiancée and I truly enjoyed our experience while taking delivery of our new puppy. Highly recommend.
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March 2024 by Lisa Vaughn
Great experience! Would recommend to anyone looking for a well run facility and helpful staff.
