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“I was greeted, warmly, as usual on my third visit to this store. The associate, Zach, that I worked with took his time and shared with me all the relevant options for my specific needs. Additionally, I was offered water when I mentioned that I was dealing with a sudden onset of slight vertigo while at the store. The thoughtful, friendly service is consistent each time I visit this store.”
“The people here are so incredibly knowledgeable about all things skiing. Not pushy or upselling at all. I was hesitant to buy new ski’s after Delta destroyed mine, without demoing them first. But I also dreaded wasting time and money renting. I found myself at Strafford village the day before our Vail trip and was so fortunate to meet Andrew. He knew everything about my previous ski’s (that they no longer make and I tried so hard to find used but couldn’t). He steered me towards the ski’s I bought- a different brand even though they carried other skis from the brand I previously had- and really listened to exactly what, where and how I ski to pick out the perfect pair. I asked about a lot of other ones that cost more, and he gave me expert explanations about the differences in the skis. He even figured out how to mount the bindings without me having to go get my boots from home 40 minutes away, because I bought the boots there the year before so he could pull up the info. Today was my first day out west of the season and I’ve never felt so confident and have skied the best I have in my life. I completely credit Andrew and Ski station for our perfect day of skiing. And I’m glad I bought a better ski bag from here to protect my purchase this time. If you have skis you love, don’t trust the soft bags on an airplane.”
“Excellent local card shop! They're always super friendly and welcoming and it's a fun place to hang out and chat about the hobby. Large variety of cards and collectibles with fair prices. The baseball section is what I look at and they have tons of singles and unopened packs, boxes, hobby boxes”
“This store is awesome. I brought in a set of used skis to get the bindings changed for my size boots. The bindings were too old and they really hooked me up with new ski/bindings set, very reasonable too. Definitely going back to First Flakes and my new skis are awesome.”
“I love this place! As first time kayak buyer who had an idea of what she wanted, they were helpful with the boat choice and also the accessory choices. Gave good advice without mansplaining or being condescending, didn't try to upsell, understood my specific needs as a woman and as a short person. As a solo female adventurer, these things are important to me. Prices were fair. I'll be back for all my outdoor needs.”
“I bought a pair of New Balance shoes in May of 03. After a little over a month and a half one of the shoes developed a squeak. After searching and trying to rid the squeak, even to the point of taking the shoe to a repair shop, only to find out that there was no way to stop it.I contacted customer service at their home office and explained my problem and with the the help of the store manager they were willing to exchange my shoes for another pair.This to me is a good example of what customer service is and how to be treated by store management.”
“If you’re skeptical about lessons from the Winston-Salem location- let this be your deciding factor! Kent exponentially helped my swing and ball striking- in just 30 minutes!”
“Fantastic experience this evening at this location. Will, in particular, was amazing. I came in with my daughter to get softball gear and he was extremely helpful, patient and kind. Definitely recommend this location!”
“I always get outstanding service at the Winston-Salem store, way better than other play it again stores. The employees are excellent, keep up the great service. P.S. from a long time play it again shopper”
“Nice place for all of your sporting good needs.. Staff was happy to help and had the patience that a lot of places seemed to have lost.. Thanks for the help of my purchase.. I will be back one day.. Watch your limit on your academy CC I've never missed a payment or been late and I believe mine has been altered ??”
“I finally checked out the store and was pleasantly surprised. The first thing was their size inclusivity. Everything went from sizes Extra small to 3X. This is a more expensive athleisure store but I was able to find a pair of shorts on sale for $20. The staff was also very nice and they have an extra cash register by the fitting room so you do not have to wait in line. My husband wish they carried men's clothes because of how good my experience was.”
“Love this store! Employees are always polite and I was able to get a teacher discount which was an unexpected surprise. My only complaint, get more clothing for women.”
“Athlete's Foot is a fungal infection affecting the skin between the toes. It is a form of ringworm. It's very itchy 😂. Lol I love the name of the store. It's ironic that it's called Athletes foot when it's a shoe store. Anyways back to being serious this place is great! Totally recommend!”
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“We hade a tire on our trailer go out. We went in and talk to the employees and they were super helpful. Shout out to the employee Kurt, who was the most helpful and gave us all the tools we needed. He was also very kind and handled the situation very professionally.”