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January 2024 by Martha Hernandez
The staff was very friendly and I didn't wait long for my recipe.
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December 2023 by Kat Ryan
If you're really sick and need your meds soon, this isn't the place to do it. I waited 4 hours for meds and I've had to give them my insurance info, several times. It hasn't changed in 6 years! I've also changed my address a million times. Still, every time I come, I have to go through both again. Annoying. They're slow as hell.
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November 2023 by Tanya W.
Go somewhere else. ANYWHERE ELSE! It took me 3 tries to get my husbands antibiotic that urgent care sent over. The first time they said they didn't have it so urgent care sent again. The second time they said they didn't have it and so urgent care called to verify it was received. The third time I went through the drive-through at around 12:45pm EST on 12/07/2023 and encountered a very rude woman that said his insurance wasn't on file and that I needed to pull around or come in because insurance rebills take a while. I went in, presented the information and was out the door in less than 3 mins. The person working the counter was polite and I had absolutely no issues. Aside from the delightful woman at the counter this Walgreens is horrendous. We avoid it if possible at all cost. Too bad it's the only one in Clayton, NC. I have moved all of our other meds to mail order due to our experiences here.
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October 2023 by Bonnor H.
Walgreens changes suppliers of medicines based on price. Each time they change suppliers, which seems to happen every couple of months, the appearance of the pill changes. As a result, you get used to the appearance of your pills changing frequently. One month, the medicine is a large white round pill. The next month, the medicine is a blue triangular pill. The next month, the medicine is a green round pill. After a few months of these changes, when walgreens makes a mistake and gives you the wrong medicine, you are unlikely to catch the problem, cause you will think that walgreens changed suppliers again. This is extremely dangerous , because walgreens works the crap out of their workers and overworked workers are going to make mistakes. A new wrinkle - a pharmacist told me that walgreens policy is to never fill a prescription early. This means you will have to run out of medicine before they will refill a prescription. Further, you get ripped off on prices if you buy anything in the store. Their prices on everything is ridiculous. For example, they sell small container of haagen-daaz for 5.99, which is 50% more than walmart sells it. If you buy ANYTHING at walgreens, you pay too much! Today, the pharmacist decided that she was not going to fill one of my prescriptions. I am moving my prescriptions. I have had enough of Walgreen crap.
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October 2023 by Lillian Darroch
They don’t always put their best foot forward but I have seen a lot of changes so keep up the good work guys you’ll get it
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August 2023 by Pamela F. Vargas
terrible service the person who is the cashier doesn't even say hello, he doesn't care when they talk to him, he doesn't answer if you ask him something and he doesn't even ask if you want the receipt when paying... this location does not have a camera for passport photos
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August 2023 by Adam Ferrell
Horrible pharmacy..staff is rude and they never have prescriptions ready when theyre supposed to..stay away!
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July 2023 by Val Cantrell
I'm in the process of getting every single medication that I can (which is quite a few that I am on) to a different pharmacy altogether. These are the most terrible issues through the years truly that seem to get worse, no matter how long you try to wait for them to be a typically good pharmacy.
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June 2023 by Kimberly G.
If I could give this pharmacy 0 stars then I ABSOLUTELY would. The ONLY reason I have this pharmacy is for my children, in case we have ER trips and need medicine in the middle of the night. But GOD FORBID there being an emergency, this Walgreens is the absolute slowest Walgreens I have ever been to. I constantly have trouble filling medicine here, and I honestly think it's because people don't want to do their job correctly. Whenever I send a request to fill my prescription through the app, it is never fulfilled without me calling the pharmacy first and even then I still run into problems. My pick up was for 6 pm this evening, so i got in line at that time. It's now 8 PM, and my medication is not ready after waiting in line and getting to the window. Extremely dissatisfied with this pharmacy.
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May 2023 by Google user
The rep Dev is the rudest most miserable person I have ever seen in a pharmacy, it gives mean girl for sure. Of all places in a pharmacy is where you need to be kind to people because you never know what people are going through. She tries her best not to give you your meds lying saying I don’t have a profile.
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April 2023 by chrystal campbell
The rep Dev is the rudest most miserable person I have ever seen in a pharmacy, it gives mean girl for sure. Of all places in a pharmacy is where you need to be kind to people because you never know what people are going through. She tries her best not to give you your meds lying saying I don’t have a profile.
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February 2023 by Latorya Moore
My husband (the nicest black man you will meet) just went to pick up non opioid medications and was asked to show ID. He was not asked for his address. Instead, he was asked for ID. Since when do you have to provide ID for non-opioid medications? The Caucasian woman before him was not asked to show ID. When she was asked why the difference in treatment, she said “It was an accident.” Unconscious racism is not an accident. In a town trying to transition from its racist history, I encourage you to take time to examine your unconscious bias and possible racism toward people who don’t look like you.
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October 2022 by Crystal K.
Partner went in, cashier Anna Marie told her to go to the car and get change because she didnt want to count. Then asked her to donate, my partner said no. She is unemployed, and lost her job. She has every right to say no without judgement. Well, the cashier had the audacity to say "some people are more kinder than others." First of all, as a person who has worked in customer service for the last 20 years, and I still do, this is not ok. Your customers provide that paycheck. Im so tired of everyone refusing to do their jobs. Work ethic is an absolute zero here. Not to mention everyone else. Not everyone is fortunate to donate. We are trying to pay our bills ourselves. Trying to keep my family fed. So keep your judgments to yourselves. Do your job. Maybe then you might get raises.
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October 2022 by R G
Went to fill a prescription and they told me they didn’t have it and that I needed to order it on Amazon… haha what? Guess they missed the part where it’s a pre-scrip-tionnnn. Decided to have filled it at CVS instead. Lol I’m still laughing at this ?
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August 2022 by Ashley Bullard
My prescription was called yesterday at 11am. I have called two time yesterday and currently been on hold for 20 min passed to two people and still haven’t been told why it hasn’t been processed. I am a pharmacy tech of over 20 years and this service is unacceptable
