“My only minor complaint is that parking can be iffy since they are so popular it is hard to find a spot. Otherwise, the service and equipment are top notch. They make it easy and get you out the door quickly. What more could you ask for?”
“U-Haul customer service in San Clemente took the time to locate a hitch for my 1996 4x4 Truck, they kept me informed and worked me in their busy schedule. Their mechanic then worked around the custom bumper I had installed to make it work perfect. It took twice as long as it would have taken if I had on the standard bumper but he did it with a smile and didn't try to charge me anything extra. The guy cleaning up the yard while I waited impressed me with his work ethic and was happy and friendly. Nice to see someone thankful and enjoying their job in these difficult times. It was a Sunday so I couldn't thank the manager at the time, but if you read this I want to thank you and your crew for being so nice and informative. The three people I mentioned couldn't have been nicer or more professional. Can't wait to use my new hitch to put the used boat I just bought in the water. Thanks, Craig F”
“The team has always been responsive and helpful, ensuring my rental went well! They were flexible on my pickup and return times when I needed the rental outside of their operating hours - great bunch of people!”