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March 2024 by David C Johnson
I want to start off by saying Melinda and Karl Saved my a$$. I called no less than seven tow truck companies, and they would not help me with a roadside service.Until I called and spoke with Melinda in the office and I told her my dilemma which my dilemma was my Dodge ram 2500 with 40 foot gooseneck trailer had a flat and my socket was not big enough to fit the lug on the trailer. She didn’t give me 101 excuses why she couldn’t help she right away told me to call karl In the truck and he would be able to help.I called Carl told him my dilemma and he didn’t have any excuses why he couldn’t help he right away said wait there. I’ll be there in 20 minutes and sure enough he was there in 20 minutes.Not only Did he help me with my flat on my trailer but he also pulled out his first aid kit patch my arm up which was scraped up helped me pack up all my stuff Gave me a water, so I didn’t pass out from the heat. He also was more than extremely fair on his charge to me.This is a company that truly cared about me My problem and helped me solve it quickly, efficiently and ethically I will keep his business card in my truck. I will recommend him to anyone and everyone that does hotshot or hauling goods through Wendell North Carolina and I’m very grateful and thankful. Have met him and talked to Melinda
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March 2024 by Michelle Roldan
A bit past 6pm we called for a tow and they give us a great price and prompt service. Best customer service ever!!! Candid and very polite. I will not be using any other tow service in the future!!!!! 100% recommend them!
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November 2023 by Erandi Lucas Lazaro
10/10 recommendService: Car towing
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November 2023 by Everyone Just Calm Down
Very friendly service. On time and efficient!!Service: Car towing
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November 2023 by Ronnie Ellis
Thanks you so much for your help you guys are awesome keep up the great workService: Car towing
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November 2023 by Shaquana Massenburg
Great company, fast and dependableService: Car towing
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October 2023 by Eric LaRue sr.
I had a hiccup over the weekend and I was unsure who to rely on as I’m new to the area, luckily I was able to here a few good folks review on here and OTW stood out. I reach out called the dispatch was smooth and professional I’m located in Wendell Nc, he advised me that someone will be reaching out to me in ten minutes and we exchange information after receiving my quote all in under an 1 hour ! Car was delivered to the dealership what more can asked forService: Car towing
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August 2023 by Dee A.
My elderly father broke down turning into his doctors office today. The mechanic we used was 4 miles away. The bill was 220 dollars which I find ridiculous. Please find a cheaper place if you need towing.
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August 2023 by kat c
WONT PICK UP PHONE BEEN CALLING FIR AN HOURNSOMEOUE PICK UP
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July 2023 by Brad George
Quick, friendly service!!!Service: Car towing
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April 2023 by Splat Pest
Honestly the best road side towing experience I think I have had. He was really fast getting to me(the truck did not even have time to cool off),the price was more than fair, and he delivered me and my truck safely. Thank you Mr. Carl
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February 2023 by Mary Frentz
I was stranded in Raleigh and Carl was quick to respond and get my truck to where my mechanic (a auto analysts) could repair it and get me back on the road. Thanks Carl!
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February 2023 by Dana Dana
My mom was stranded and Carl and his team were quick I responding to get her truck towed and mom taken care of. Will you these guys again!
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February 2023 by Doug Stone
These guys are great! Carl went over and above to do absolutely everything possible to take care of my mom's vehicle after her accident. He made sure all personal belongings were secured until we were able to get back from the hospital a couple days later. Customer service is off the charts!!! Exactly what you need in times like this. One less thing you have to worry about. Will use them again if needed. Thank you Carl!
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January 2023 by Dan Thorpe
Incredible company. Awesome owner and amazing crew. So happy we called OTW! Highly recommend!!!!
