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August 2024 by Tyrah
I used to frequent this location often to get snacks and what have you. I parked directly in front of the store. Recently, I was in there getting a snack and as my items were ringing up — I heard my car alarm ring outside. When I go outside I observe a man standing near my driver side car door- asking me is “this my car?” He seemed suspicious, so my natural instinct prompted me to move away from him. Third parties came up to me claiming they observed him hit my car as I was in the store- when he bolts away I see the damage!! The manager and the surveillance had absolutely NO footage of my car being assaulted despite me being in a close proximity to the entrance. If people are spending their hard earned money at YOUR gas station you need to ensure that they are also having footage rolling to prioritize safety and security for your customers. You all only have cameras to support your businesses in the event of you getting robbed, i had no evidence to prove that the car description i provided even existed. SHAMEFUL. The manager did a lackluster job with reviewing the “cameras” and never got back to me. Will not be shopping with this chain ever again!
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November 2022 by Adolfo Magana
Usually restrooms at gas station have a tendency to not get cleaned, this gas station is very clean all over and organized. I was impressed when I walked in.
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November 2022 by Al Magana
Usually restrooms at gas station have a tendency to not get cleaned, this gas station is very clean all over and organized. I was impressed when I walked in.
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October 2022 by Google user
Seems well-maintained and clean with good stock of products!
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October 2022 by Martin Brossman
Seems well-maintained and clean with good stock of products!
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December 2021 by Jon Veno
The staff could use an attitude adjustment
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August 2021 by Lila Rieber
They're friendly and make change for a dollar
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May 2021 by Susan Elaine Morton
I have a complaint about one of your stores in Wilmington on Market street and your Clerk Robert. He had a vehicle towed after the person bought items in the store but had come there for gas. The man left his car truck there for less than 20 min while he got his gas can out of the truck and walked to another station to get gas. His truck was on empty. He came back and his truck had been towed to Earls. Robert said it was store policy but didn’t point out where that policy wa
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April 2021 by Larry Ausley
Sad to see so many customers not wearing masks and not being challenged for it by employees. I’ll be buying my gas somewhere that’s less of a public health risk.
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February 2021 by Matt Efird
Handee Hugo Castle Hayne , guess the employees smoking crack at 3:30am til 4:30 am because they closed between that time with hand written not on the door..... so much for 24hours, pretty sure store #31
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January 2021 by Julie V.
I was pleasantly surprised by this experience. My standards are quite low when it comes to gas stations because I've had such poor experiences in the past, but I guess that just follows the expectation of the industry. I used my get upside app and it led me to this particular gas station. It said BP on my app, the building says Handee Hugo's. I pulled up, easy access from hwy 70. I got out and pumped gas. The place looks to be renovated as they now had tv advertising at the pump. The place is well lit and has plenty of parking. They also have a car wash next to the building. I try my best not to go into the gas station, so im always hoping that the receipt tape is in stock. Today was perfect as it was able to print my receipt! The last 2 gas stations I encountered were out of receipt tape, so I was over joyed that this one was maintained. Overall, cleaned, well maintained gas station.
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September 2020 by Jason P.
The people that work here have been super friendly but I must say that the men's bathroom is a HOT mess. The good thing is that there is truck parking right outside but only a few spots.
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August 2020 by Josh Reed
Poor service, staff has a bad attitude and what you pay for food and what you get is a disgrace. Will never go again, the last 3 times I have gone the same guy managed to screw the order up 3 times in a row. I guess you like wasting food and the qaulity of the food is terrible, the staff memeber doesnt care. The staff acts like you are bothering them, never again will I spend money in you're store. I have never been treated so bad in a store in my life when I'm trying to spend money.
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July 2020 by Ericka Howard
My husband stopped at your location at 401, Benson Hwy, Garner, NC 27529 and was told he couldn't pay for his drinks in cash. This is a legal tender of the United States and must be accepted. I have let all the appropriate agencies and the senators know that you are not accepting cash. And everyone on social media. please rethink and make sure you take what is accepted as legal tender to pay for goods.
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June 2020 by Taylor La'Shea Wagstaff
I had a mobile coupon for Newport cigarettes and both store attendants would not let me use it... why would you sign up for a program for the store if you are not going to let the customer use the coupon?