O'Neal's Drug Store is a friendly and helpful pharmacy known for its personalized service. Customers appreciate the staff, especially Jenny and Susan, who go above and beyond to assist with prescriptions and refills. The staff work closely with customers and are willing to help resolve difficult prescription issues, making sure clients feel cared for. Many customers have been loyal for years and enjoy the familiar, welcoming environment where staff often know their names. The pharmacy offers a convenient drive-thru that is always nice and informative, with staff signaling when prescriptions are ready and ensuring quick, efficient service. They often have medications that larger pharmacies run out of and are attentive to customer needs. However, some customers have experienced occasional delays, especially when waiting in the parking lot for prescriptions, with wait times varying from a few minutes to up to 20 minutes. Despite this, the overall impression is that O'Neal's Drug Store provides helpful, friendly service in a caring atmosphere, making it a preferred choice for many in the community.
These folks will work with you. Help you resolve difficult prescriptions and refills. Never, had a problem. It's the kind of place where they know your name:)
April 2024
Great people. Super responsive on filling prescriptions. Love the drive-up window
January 2024
Been a customer for years and have always had a pleasant encounter with the staff. Jenny & Susan go above and beyond for their customers in my experience!