Walgreens is a pharmacy that offers a range of services with mixed experiences. Customers appreciate the friendly and professional staff, especially mentioning employees like Matt, Cason, Mary, and Melissa, who are helpful, patient, and knowledgeable. They often go above and beyond to assist with prescriptions, printing documents, and providing care. Many customers feel satisfied with the fast and attentive service at the pharmacy, which helps them get medications quickly and effectively. However, there are some concerns about the store's organization and how staff handle customers during busy times. Some reviews mention employees spending too much time going through deals or Clarence items at the counter, instead of helping customers quickly. Waiting times can be longer when staff are not focused on prescriptions, and a few customers noted that staff were on break when they needed assistance. Overall, Walgreens is seen as a helpful and caring place with friendly staff, especially at the pharmacy, but improvements in store organization and staff focus during busy hours could enhance the customer experience.
Matt the pharmacist was so patient, helpful and helped me 3 times in one day with what my mother needed for care. He had a smile and was pleasant. I needed that! What he helped me with helped my mother and we both got a full nights sleep. Thank you Matt!
May 2024
Was in need of a printer in order to print an insurance form for DMV. Associates and manager on duty were very friendly and willing to assist. Got the document printed on time and didn’t even ask a fee. So grateful you were there for us.
March 2024
Matt and Cason take great care of me every time I walk up to the pharmacy, I will never go anywhere else thank you guys great job!!