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July 2023 by David Hughes
Do not bank with this institution. Find a reputable credit union instead of a failing bank. You could actually earn interest on your checking or savings account and they make you an actual member. Woodforest is one of the worst, hence the reason they are inside Walmart instead of a stand alone branch and it is not for convenience. The phone customer service is one of the worst. They’re only looking out for themselves and not you!
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March 2023 by marvistahotel
I don't have an account here, but they broke a $100 for me, so I could give some Christmas present cash. Thanks Woodforest.
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March 2023 by Tonya Mote
Tried to get my balance but it won't / or it goes to somtie
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March 2022 by Gilbert Lopez
Nobody is ever at the bank. They are either missing or wandering around the store doing who knows what.I went to make a deposit so I could pay an important and unexpected bill, and I stood around for over 10 minutes. There was no sign to indicate if someone was there, if they were out to lunch, or closed early. I will be speaking to the Market Manager soon.
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January 2021 by Joeseph Grant
Best bank I've ever had. Always going above and beyond their job to take care of their clients and they always treat you like family. Very personable and make sure they get to know you on a first name basis
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June 2020 by Janice Caldwell
The ladies that work here are very helpful, kind and friendly! I love banking here!
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October 2017 by Jonathan Anderson
I have had absolutely nothing but excellent things to say about Woodforest Bank since I began banking with them about 6 months ago, but as of today I had an extremely frustrating situation, one of the representatives told me that there was not enough money to cover a check I tried to get cashed, so it would have to have a 7-Day hold put on it this was unacceptable because I had taken a week off of work and was going out of town on vacation, when I verified with the bank/account that the check was drawn off they absolutely reassured me that there was three and a half times the amount of sufficient funds available than i had written the check for, this representatives story did not make any sense I've never heard of a 7-Day hold being put on a check because there was not available funds if there's truly not available funds the check will bounce, at any rate I feel like this person was lying to me and being extremely lazy because they simply did not want to do their job, this is a classic example of how one employee doing a bad job or being pathetically lazy can make their entire company look like a joke!!! But due to the fact that I have been around the block a time or two I will give Woodforest another chance because I know that there are a lot of good people that work there and I will not judge them based off of one person doing a horrible job!!!
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December 2016 by Ashley Carpenter
Convenience, hours are great, friendly staff