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April 2024 by TaLeena Ashley
very very rude customer reps working saturday April 13th between 6pm-7pm . her finger nails was so long she drrpped my fries had to give me more then poked a hole in my cup. very rude and very much waste of time and this location should be re-managed ! all new staff
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April 2024 by Kim Salmon
Note to self- never again.
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April 2024 by Stephanie Clanton
Waited in the drive thru for 30 minutes without the line even moving at 10:30pm on a Tuesday. There’s some serious issues here if they can’t even handle a Tuesday night crowd.
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April 2024 by Ryan Morris
This Wendy’s has the most consistently terrible service. If you’re planning on dining here, plan on it taking at least 20 minutes…and that’s if no other customers are in the restaurant or drive thru. This “fast-food” establishment is not fast and the food is mediocre at best. I have not had a positive experience here in the dozens of trips. This location makes me never want to spend another dollar at a Wendy’s ever again. I have given this location their last chance and I will not return.
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April 2024 by Lord Bartlett (Tony)
Always good burgers at Wendy's.
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March 2024 by Kandace Davis
Food is ALWAYS wrong and or cold and they are almost never open !
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March 2024 by Tracie Wagstaff
I waited in the drive-thru for about 45 mins to an hour and about 6 cars were waiting behind me & about 3 cars in front of me. It was about 7:30pm ish on a wednesday night. I Finally got up to the window when a female came on the intercom & asked me if I was ordering through the Mobile App. I said no then a male came on the intercom & said that they are only taking Door Dash & Mobile App orders. This is the 5th time this has happened to me. Also there have been multiple times where they have told me that the Frosty machine is broke. The worst Wendy's location I have ever been to in Charlotte, NC. They mine as well just close this Wendy's location down. I will be calling Wendy's Corporate Office & also the BBB. ? ? ? ? ? ? ? ? ?
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March 2024 by Sydney Carpenter
This Wendy’s is consistently a terrible experience. Wait times usually at least 30 minutes even without anyone else in line, employees are rude, consistently out of regular items like chicken or beef, never an apology for anything that is obviously going wrong. There has also been a car that has all of the windows smashed in sitting in the parking lot for many days really tying it together. Just disappointing all around.
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March 2024 by Herbert Davis
This by far the worst location. How and why the health department hasn't shut them down yet is beyond me. DO NOT eat here and please report to health department so action can be taken. Food is old they sell you and your order will be completely wrong everythime.
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March 2024 by ravmatt
You’ve got a 50/50 shot of getting service. Repeatedly told “We’re on break”, “we’re prepping”, “We’re out of fries”, “The fryer is down”, or just being ignored in the drive through. Save yourself the trouble and just drive down the road to the Wendy’s by the north lake target.
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March 2024 by Porschia Black
Every time I come here there's an issue. They either have no food items or they wait time is really long.
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March 2024 by Mike Meeker
Worst Wendy's I have ever been to.
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March 2024 by C A
This is by far the worst location I've been too. Stopped here 2/29/24 for breakfast you see a car with 4 slashed tires all the Windows busted out a busted up order menu. Tried to order took them awhile to get around to it tried to order food and couldn't see what they had on the menu because it was busted up and this minimum wage worker acted like he was going to die if he had to say what was on the menu I just left the drive through at that point. He needs to be fired or shut this location down its nasty inside and out. WENDYS YALL MADE PROFIT LAST YEAR. ACTUALLY PUT THE MONEY INTO THE RESTAURANTS AND NOT INCREASED PRICES!
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March 2024 by Josh Leonard
Poorly
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February 2024 by jada magny
breakfast is never open by 8-8:30 at this location there's never any workers here in the morning