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February 2024 by Corey Lee
Small business banker Janet is very helpful professional and gives great customer service she always assists in a professional business manner.
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February 2024 by Casey Coleman
I am a small business owner and I have the best Small Business Banker! Her name is Janet and I would suggest all of my colleagues to her! She gives monthly updates and calls to check in and make sure I don’t have any questions or concerns. DONT GO TO ANYONE ELSE USE JANET SHES THE BEST!
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January 2024 by Eric Brown
This is a phenomenal location. I frequent different Wells Fargo locations, but my experience with this branch was the best. Jacqueline and the whole team worked with my wife and I on a Saturday in order to ensure we were taken care of. They could have easily brushed us off and made us come back during the week, but they stayed past closing to help us finish up. Awesome service-- thank you!
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November 2023 by Brian Bowers
The outside ATMs don't work and the bank closes super early on Saturday.
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May 2023 by Krisz M
What’s the point of a bank if you can’t make change???
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April 2023 by Larry Raskin
Small business banker Janet Salem was awesome today in fixing a big problem with my business account. I was very generous with her time and her knowledge and now I am very very confident I pick the right banking partner. Thank you, Janet.
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April 2023 by Michael Meyersohn
Have always had a great experience at this branch, whether using the drive thru or walking inside. Outstanding customer service.
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March 2023 by Joe Diangelo
After relocating to Charlotte, I was searching for a new bank when I encountered SB banker Janet Salem. Her warm demeanor and eagerness to educate me on the intricacies of the business left me in awe. As a former resident of New York City, I had never received such a thorough and enthusiastic explanation from anyone. Wells Fargo, you truly have an outstanding employee in Janet. Well done! I am looking forward to working with you.
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December 2022 by G Marshall Johnson
No cash in AtmsWhy do they even bother to open?
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November 2022 by Svitlana Kryvosheieva
The worst customer service experience ever! I came in to this branch to ask for the information I need for the USCIS to file form I-134 for the Uniting for Ukraine program. All I needed was the date my accounts were opened, deposits for the past 12 months and the end balance. It should be a letter from the bank officer. Just one page! They offered to print all my statements instead of grouping everything in one document! They gave me 250 pages! When I need only one page to upload the electronic file. They said they cannot provide that tipe of the document.
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August 2022 by Teri K
Can't cash a check at the drive thru unless you're a bank customer even though the check is from one of their customers. Not good business practice!
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June 2022 by Shannon Royster
I had trouble making a business account appointment online. I tried on the computer and phone. I ended up having to email my banking representative directly in order to schedule a time to go in.
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October 2021 by Bonnie Glenn
The staff at the Wells Fargo on Rea Road is phenomenal. Always friendly, knowledgeable, professional, and will go above and beyond to assist. I used to perform the daily safe drop for my employer and it was often the best part of my day due to the staff.
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May 2021 by LordMarkk
you guys never pick up the phone
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April 2021 by Rebecca Wentz
We had a great experience at this location. We didn’t realize we had to make an appt and needed a last minute notary, and they were so accommodating. Met us at the door, took us in right away, were polite to our children and never once did we feel like a burden. Was in and out in 15 minutes! Special thank you to branch manager Ms. Rivas!
