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December 2023 by Tavya Lawrence
Had an incompetent banker ( the lady) and the teller that’s there needs to be fired. Completely rude and disgusting behavior by him. 10/10 will NEVER recommend.
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December 2023 by Mariia Rudina
They just can’t do anything. Simple problem they can’t solve. I am very upset about this. they don't want to help their clients.
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September 2023 by Irina Demyanchuk
Horrible service notary person dose not now what she is doing.
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September 2023 by Igor Beylin
Fast service. Friendly staff
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November 2022 by Ziya
Rude unnecessary comments and bad customer service especially from the managers at Waverly branch. Wells Fargo should coach customer service to their managers. LOL
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May 2022 by Charles R.
Terrible business. Bank with ANYONE else! They can not help you close an account. Worst. Bank. Ever!
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January 2022 by Judson Bobo
James Baugh is the man.
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December 2021 by Phillip Apples
The worse customer service. Courtney White who is the branch manager displays such a discriminatory attitude towards CERTAIN customers it’s pathetic. How can Wells Fargo even keep a person who discriminates employed as someone to lead others is beyond me. Definitely will be going to local papers and other outlets to let them know about this. I’ve even spoken with their home office to tell them about it and not even a phone call back. Pathetic!!
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November 2021 by Evgen Gordienko
I just left the bank and I’m so happy with the service!Jason was so prompt and professionally helped me solve my issue. Thank you Jason very much!
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September 2021 by Tiffany Stewart
There are 3 tellers standing around and not one welcomed me or offered to help, while I was standing and waiting to speak to someone. All 3 ladies were focused on one woman who was already being helped, mind you. It does not take a genius to know that you should greet anyone that walks-in and ask if they need help, especially if not busy. These are the basics of customer service. I will not be returning to this location & highly recommend they all be retrained in fundamentals of customer service. Getting paid to chitchat, such a joke! I ended-up walking out.
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January 2020 by David Fento
Welcoming, helpful and professional, fast, easy, and convenient. Everything I needed without taking up too much of my time. Thank you.
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December 2019 by Shannon Ryan
Worst bank and worst customer service. My mortgage was sold to them last year and it has been a nightmare ever since. Refinancing now with another lender. Will never bank or do any business with these people, just read the news to see how terrible they are as a company.
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November 2019 by Ryan S.
Extremely helpful and kind people at this branch. Always willing to help ant eat they can, courteous and kind. I've worked with Chad on my business account, he's great, and Yolanda at the counter is quick and professional.
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November 2018 by Yuriy Petrov
Spend 45 minutes in line, and nothing.
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June 2018 by Andrew B.
The most unhelpful place to get anything done. Wells Fargo is a very corrupt company but if you have no other choice (like in my case) I would drive 10 minutes to the arboretum where they at least want to be of assistance to you
