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March 2024 by Joseph Williams
Not a good place to do your business. Super Super slowl
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November 2023 by ANGEL MEJIA
Due to the closure of these branches on Saturdays, only one is saturated with people. Now we have to look for N TRYON's. THE line of cars and people is exasperating.
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July 2023 by Charli Virginia
If I could give 0 stars, I would. The customer service is horrendous; consistent attitudes and a high disregard for customer satisfaction. The ATMs are always out of order (every single one, simultaneously). How is this even possible, nevertheless, acceptable? I had to wait for a bank teller in the drive through for nearly 40 minutes at 2:30 in the afternoon a few days ago. There is always an issue and nobody is ever responsive enough to mitigate any of these issues. For such a well known and highly recognized company, it sure is lacking in more ways than one. After many years with Wells Fargo, I will be changing banks immediately.
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June 2023 by Jan Eudy
Customer service was terrible. I go into Wells Fargo in Albemarle NC and North Myrtle Beach SC. Those banks are extremely friendly. Could not believe how unprofessional this bank was. Quite evident there is no management in this branch.
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March 2023 by Cris Jorge
Same problem every time that I come in this bank
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March 2023 by Tee Curenton
On February 28th I went first thing in the morning to get some paperwork notarized because I have an account with them. I left work and went when the bank opened to be out the way of other customers. The banker that was a notary showed me that she didn’t not want to help me with her response to my questions as well as her behavior. Then she told me that I have to make an appointment because it may take to long to do. I then had to go somewhere else and pay to have it done and it only took 15 minutes to do. Because of the poor treatment I received from her I will no longer go to this bank for any services.
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February 2023 by Elizabeth Mendoza
The staff is extremely kind. Excellent and fast service.
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September 2022 by Marene Flores
Unfortunately now days they want appointments for everything!!!Waste of time for me
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September 2022 by Veronica L.
Wells Fargo Bank on central ave and the plaza is the worst bank I ever did business with. Rude employees they talk to you like you are nobody. I am closing my account. Every since I have been with them it's been horrible service.
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March 2022 by Chasity Gainey
I guess they’re too busy to pick up….almost had me as customer….great job!
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March 2022 by Amy Lofton
This particular branch is just too busy. I’ve been calling for 2 days and no one will pickup the phone. Was there last Saturday and the line was out the door almost the entire time they were open. Please get these people some help! When I call BofA, they pick right up!
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February 2022 by pjm pjm
Went to this location after submitting an application online, upon arrival, I was greeted at the door by a male, I told him about the online application, he proceeded to tell me to wait in line and give the representative my Identification and pay the $25.00 fee. I waited for 25 minutes or more just to be told that the male that greeted me at the door could assist me. He then stated that it's appointment only! He had absolutely NO customers and had been at the door greeting people. He didn't offer to assist me in any form or fashion. Poor customer service! I am positive that it wouldn't be 25 minutes or more to assist me since I had completed the application on line. I simply needed to show my Identification and pay the fee and be on my way. ...WORST CUSTOMER SERVICE EVER!!!!
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February 2022 by Amy L
This particular branch is just too busy. I’ve been calling for 2 days and no one will pickup the phone. Was there last Saturday and the line was out the door almost the entire time they were open. Please get these people some help! When I call BofA, they pick right up!
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February 2022 by Pm Pm
Went to this location after submitting an application online, upon arrival, I was greeted at the door by a male, I told him about the online application, he proceeded to tell me to wait in line and give the representative my Identification and pay the $25.00 fee. I waited for 25 minutes or more just to be told that the male that greeted me at the door could assist me. He then stated that it's appointment only! He had absolutely NO customers and had been at the door greeting people. He didn't offer to assist me in any form or fashion. Poor customer service! I am positive that it wouldn't be 25 minutes or more to assist me since I had completed the application on line. I simply needed to show my Identification and pay the fee and be on my way. ...WORST CUSTOMER SERVICE EVER!!!!
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October 2021 by Dharmendra Kumar
don't put tellers who know nothing on the desk,very disappointed with their service
