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March 2024 by Ashley Fox
One person working on a Friday and there is no bathroom. Wells Fargo is wrong for that.
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December 2023 by sofi21 __
This location is inconsiderate and it’s in a sketchy place i don’t know why you guys took out your drive up atm . I’m not getting out my car to use the walk up one and risk my life.
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November 2023 by Alyssa Winne
I had to do a wire transfer because I was buying a house and I felt more confident if I could have the bank do the wire transfer for me. The people here refused to help me do a wire transfer. They told me to open up the mobile banking app on my phone and to sit in the lobby and do it there and to ask them questions if absolutely necessary and that it would be $40 for them to help me with the wire. My boyfriend banks with Truist & he told them Wells Fargo refused to help me, his bank got together instructions on how to wire. This location is the location that confirmed I will be switching banks. I will be switching over to Truist as I have seen better customer service there. This location is awful.
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October 2023 by Mia Nolte
Poor leadership and customer serviceAfter having lost a loved one, we went to this branch with the appropriate and correct documents from probate court. The entire interaction spanning over weeks was negative, difficult and completely unnecessary. Management refused to close the account having misinterpreted the documents provided. After having to bypass the branch and speak with the estate department ourselves to resolve the issue the branch still refused to release the funds. Instead of listening and being empathetic the manager was rude, talked over us and failed to apologize when it was clear she had misinformed us by refusing to close the account. After 3 weeks of back and forth and an hour long visit with numerous calls to the customer support line, we were finally able to close the account. In a moment of great difficulty having lost a family member, Wells Fargo created additional stress and unnecessary issues simply making a hard time harder.
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April 2023 by YY
Notary only by appointment... for 3 min work...
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October 2022 by Austin E.
Service at this location is absolute trash. Will never come back to this location. They are super rude
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December 2021 by Mohamed Osman (Mohamed Osman)
Can anyone please tell me if there’s a WELLS FARGO ATM at this address 2905 westinghouse blvd charlotte nc 28273?
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December 2021 by Haji Osman
Can anyone please tell me if there’s a WELLS FARGO ATM at this address 2905 westinghouse blvd charlotte nc 28273?
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November 2021 by Steve Smith
This bank is experimenting with the interesting idea of not having any bankers. At a bank. What a waste of time.
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July 2021 by John Rojas
This is the worst branch of wells fargo, 8 people working inside, won't let noone go inside and only 1 drive thru open the rest of workers for what I can see are just talking. I been in lane for more than 45 minutes and God's know how long more I have to wait for. Bad costumer service.
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July 2021 by Keisha Fowler
Brought in a business check to deposit. The teller NOR the manager on duty knew how to process the deposit. The manager stepped to the side to check to see if the check was "endorsed properly." I honestly believe they just did a Google search. After her "checking" they went ahead and processed the deposit. Please at LEAST employ managerial staff that know all the processes associated with their position. I'm usually in and out in 5 minutes once I get to the window- at THIS branch I was inside 30 minutes at the window because they weren't knowledgeable about a deposit with a P.O.A.
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June 2021 by Kim
Every time I go to this branch there are excessively long wait times. I went today and after 35 minutes and one customer served at the drive through, I left without making my deposit. Extremely understaffed. Manager does not help tellers when they have long lines, just stands around and greets customers.
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June 2021 by Garrett
Literally one person working the drive through and the lobby area. 4 bankers are sitting in their offices just watching the line grow longer and longer
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June 2021 by Halle Nguyen
Bad customer service
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May 2021 by Franklin T
If you want to spend all day in line just to withdraw your cash this is your place.
