-
September 2024 by waralee chansa
It's not human, but the staff doesn't provide service. There are 4-5 people taking care of the chat group. Later, I paid bank wages for free.
-
August 2024 by Shakalya Robertson
Just pulled up to the window and was told that the drive thru is not open right now meanwhile 3 employees were just standing around chit chatting in the back. Just drove to a completely new location down the street where I was greeted and service was quick.
-
August 2024 by Jenny Melick
Super understaffed. Tellers often don't know what they're doing. Long waiting time no matter if you go during peak hours or not.
-
June 2024 by marc hernandez
Always very bad service...
-
May 2024 by E Alvarez
RIDICULOUS WAIT TIMES. Especially on Saturdays. UNDERSTAFFED and poor customer service. Unsatisfactory service .
-
May 2024 by Hannah Hoang
The banker who helped me was nice but she made a mistake and needed my signature for an action. I’m willing to help but I work from 9 am to 7 pm and out of town after that for a week. The branch manager Terrica told me to be there at 8:30 and get it done right at the door. I was nice yes I’ll try and I was there 8:35. The bank OPENS at 9:00 jokes on me. Trying to fix their mistakes and waited in the car for 30 minutes late for work!!!! 8:30?!??? Thank you never come back to this branch!
-
April 2024 by Esraa Aln
0 stars if that's possible. The women assisting me not sure of her name but she was wearing all pink, anyways I am an international student I have no SSN I have my passport and my f-1 visa which is in my passport. I was told they are considered one form of ID so she told me to bring my card for the bank I already opened. I came back she said she can't help cause my passport is in arabic??! You already took a look at it why did you make me come back then. BTW the passport was not just Arabic it had English too racist much??? She had a nasty attitude as soon as I told her I wasn't a US citizen. In conclusion I would only reccomend this place if respectful customer service isn't that important to you.
-
April 2024 by Indigo Rose
0 stars if that's possible. The women assisting me not sure of her name but she was wearing all pink, anyways I am an international student I have no SSN I have my passport and my f-1 visa which is in my passport. I was told they are considered one form of ID so she told me to bring my card for the bank I already opened. I came back she said she can't help cause my passport is in arabic??! You already took a look at it why did you make me come back then. BTW the passport was not just Arabic it had English too racist much??? She had a nasty attitude as soon as I told her I wasn't a US citizen. In conclusion I would only reccomend this place if respectful customer service isn't that important to you.
-
March 2024 by Pazo garage
My God, what a bad experience I just had in this place. I made an appointment to open a business account. The representative treated me very racist, my brother and I are American citizens and we had to leave without being able to open an account. I have been in the US for over 19 years and I have never been treated this way, this is unacceptable
-
February 2024 by banh bao
understaffed, long wait times and they act like we have all day to wait for them. I don't recommend coming here. They respond with "thanks for the feedback" but never take it. I sometimes go here only because its the nearest wells fargo near me.
-
December 2023 by Cam Smith
Any and all wells fargo branches, services, and policy.
-
December 2023 by Courtney
Banks usually get a bad rep. This one deserves it. Very understaffed and the teller was very rude and unclear
-
December 2023 by Bonita Smith Purvis
It's sad I work right beside it so I had to go to it this morning and there was only one cashier.The cashier was nice but the wait was so long with a line behind me ?
-
October 2023 by Levern Allen, III
Same experience as others have recently posted. Insufficiently staffed. Agent that assisted me was not pleasant and probably should not be in any customer-facing position. This location (office staff) used to be good when it was First Union, then Wachovia and shortly after the transition to Wells Fargo. Now, I would advise against going inside for assistance.
-
October 2023 by Levon Davis
Always a slow experience! Not enough employees. Stay away from this location unless you have hours to wait.
