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December 2023 by Glori garcia
Very good place
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October 2023 by 704 ¿UNKNOWN?
If I could give zero stars, I would. I get off work every day at 5 PM. So I got off early today to try to make it to the bank before they close at 5 PM. I arrived at the bank at 5:01 PM and the Hispanic guy at the drive-through window was in a rush to go home and would not cash my check because I was 60 seconds late of when the bank closes. As if that would keep him there an hour longer it only takes 3 to 5 minutes. I guess he wanted to go home because it was busier than normal due to the Columbus Day holiday Monday. Which isn’t even a real holiday to take off for anyways. I’m closing my account here and joining chase bank. Better customer service plus they’re actually open on “ Columbus Day”.
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June 2023 by Brian Sullins
If you like waiting in long lines, and slow staff this place is for you.
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March 2023 by JeLisa Gordon
Crystal was my personal banker at the Sugaw Creek branch. She was so warm and friendly. She was very professional, And helped me with all of my needs while opening my business account. Crystal is the best! If you need help with any of your banking needs work with Crystal, you won’t be disappointed.
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November 2022 by J Mac
Absolutely the worst experience I have EVER had with a bank... somehow Wells Fargo opened up a retail credit card under my name and address that is linked to a social security number that does not belong to me... Spent an hour and half on the phone with their customer service trying to get it resolved before leaving to go on a trip out of the country and the j*** that was in charge of their retail credit card department says there's nothing he can do and hangs up on me...Do NOT use Wells Fargo bank... your information will NOT be secure and if you have a problem their customer service is so terrible that it will take you hours to get it resolved, if you can get it resolved at all...
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August 2022 by Ahmed Messelhy
Worst service 1 person on the counter serving 10 person on line
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June 2022 by AHMED Amer
terrible service the employees here look like they work for free.I hate this branch very much they have very bad service ever. one black guy he got braidsthey is the worst.Except miss Crystal.She is the best
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June 2022 by Lachelle Montgomery
I went to this location yesterday and waited in line 30 minutes to get money there was only one teller but three other women there who wouldn't assist the other five people in line. Now this is totaly ridiculous !!!
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December 2021 by Jordan Wilson
Employee said I had to park around the block. Only 3 cars on the premises. I guess they don’t want customers parking there
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November 2021 by mohammed hamed
I love the customer service they have here
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September 2021 by Germain Benitez
I just opened an account like 2 weeks ago the service was great, PRUDIA was so kind and helpful and im definitely coming back again!We need more like her and every single location!!
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September 2021 by Graham Kracker
Cashed a personal check with no fees. I don't have an account with them
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June 2021 by Phaleshia McCauley
My son cashed his first check yeah☺
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May 2021 by Ike I.
Staff is very friendly and helpful. I've never had a problem here. ATM out front is 24/7 too so that's nice
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February 2021 by Katrina Cook
The teller Omar is the bomb
