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May 2024 by Enrique Rumbos
This branch had the potencial to become "the neighborhood bank" due to its great location, but unfortunately the limited knowledge of some of its members in serving the public, and especially minorities; makes it preferable to visit other Wells Fargo agencies or use other banks.A few days ago I made an appointment to open an account for one of my companies (I'm already a Wells Fargo customer so I thought it would be easy to open an additional account); However, the lady who assisted me denied me the possibility of opening the account with the argument that they should investigate whether the external sign on the building (in my address) coincides with the name of my company, an argument that is not valid and is not supported by any of the statutes of the bank; This argument leaves out the thousands of people who have businesses in their homes, for example, or in rented spaces, and who need to open a bank account for their companies.My company is legally registered with the IRS and the Secretary of State, I even already have a real estate property in its name, so this agency lost a potential good client since I took my business to Truist Bank where they opened the checking account for my company without any problem. Now I will apply for a credit card and a future line of credit with them.This is not the first time I have had problems at this branch; The people who work there do not seem to have a real desire to help customers beyond the minimum courtesy they have with customers.I am sure that this comment will generate an authomatic response from the manager (it is part of his job to respond bad reviews), but by the way he did not take a minute to explain the real reasons for the refusal to open the account. Now it's too late my friend
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April 2024 by Joanna Chen
The 24 hours ATM is a lie. The door is locked to get in when it’s not in business hours.
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February 2024 by Aaron Moran
24hr ATM access is a lie. Only available during business hours. Doors to the ATM are locked when they're not open.
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September 2023 by Josie Bradshaw
We used the notary services here with an appointment. It was so quick and easy! The notary was very knowledgable and walked us through the process.
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January 2023 by Eric McCaw
Made an appointment online, representative Ms.Rodriguez met with me on time and ready and prepared for my activities. She was excellent, the interaction was excellent. Although I do not bank at Wells Fargo, I very much like this branch setup, no teller windows, just "personal bankers" ready to assist the customer. Teller services were provided by ATMs.
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December 2022 by ka
Slow and horrible service
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December 2022 by Peggy caple
Branch Manager AJ and Banker Samantha were Awesome. They made me feel that they have the customers best entrance.
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December 2022 by kevin Sanchez
Worst Wells Fargo branch ever 1 person in office and a huge line and they take there sweet time. They need to put more bankers in here.
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December 2022 by Mani K
This location doesn't answer the phone at all...worst place ever. Would never go there. Was trying to call them since last 2 hours. They never answered. They looks like don't even care about their customers.
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December 2021 by Sheyla Gonzalez
Love this place!! Need more locations like this one.
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December 2021 by Karen Edwards
Atm and banker meetings only
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December 2021 by Lenore Verra
I had been depositing a friend some money at. that location every two weeks and they were so nice and accommodating that I decided to open up an account at Wells Fargo. I haven’t dealt with big banks for some years now. Hopefully Wells Fargo can change my opinion of them. So far they have been extra nice, convenient and accommodating. I barely have to move to do my banking. We’ll see how it goes.
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December 2021 by Raghav Poojari
Nice branch and nice peopleI have been helped with nicole crisp and she was very helpful and polite, she was very knowlegable and knows her job well...this branch is going to be my regular from now on.
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December 2021 by Daniel Mehraban
Nice, friendly, professional and very quick transaction. Thank you so much for your great job Roberta :)
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December 2021 by Forest Dweller Girl
why are there no wells fargo open on saturday. lazy wastes of air
