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April 2024 by Elizabeth
I like to frequent this Walgreens only on Sunday. That's because you have a wonderful young man that's such a great help to customers. Such a pleasant person and you can tell, his mom taught him how to treat people..?
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October 2023 by Fabrice Raharomanana
The worst Walgreens in Charlotte! They always screw up my prescriptions. They are super lazy not helpful at all. Such a shame. Eg they were out of stock so I asked is there a possibility to transfer it somewhere else she told me I have to call the pharmacy.....while I was the only customer I get it if they were busy.
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June 2023 by Kathryn B.
The people are friendly enough but my god if you're in a hurry this is not the place. They love so slow and talk on the phone to family/friends instead of helping customers. I've never been at the pharmacy less than 20 mins.
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March 2021 by Christopher P.
While at the register today, I noticed that your clerk was using some sort of headset, covered by her face AND head covering, effectively obscuring the fact that she was on the phone. This clerk provided me with the wrong product, which I noticed when I got to my car. I came back in and informed the clerk, who was still on her phone call. She took my incorrect order and the processed to help the 2 other people at the register, still while on her phone call. Then, when I finally got to the register for a simple exchange, she asked me for my receipt. Seriously???? I give my receipt and she's having some sort of technical difficulty making the exchange so she calls for help. Now, I'm aggravated. Had you not been on the phone while helping customers you'd have gotten my order right the first time. I ask if there's a manager there, she says yes, but doesn't get a manager for me to speak with. Then she asks me for my ID! You're kidding me, right??.. Employees should not be on personal calls or listening to music or whatever when they are helping customers. It is rude and disrespectful. You're there to do a job, you're not getting paid to be on your phone conversing while assisting customers. So, after not receiving good help or getting the manager I ask for, I take my purchase and call the store for a manager from my car. No need for me to waste more of my time waiting for help not given. The same clerk answers the phone and puts me on hold. 4 mins later, the same clerk comes on the line and ask how she can help.... Um.. "I'm waiting for a manager" to which she replies, get this... " Oh I'm sorry, the store is very busy right now, please hold". Come on!!! I was just in the store and know exactly how busy you are not. Trying to contact the complaint department at corporate is a joke too. Web says press 4 to do that, but that doesn't work because of their phone settings with Covid. So now I'm sitting on hold for 14 mins while writing this review. Horrible customer service and rude clerks are my experience at this location.
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September 2020 by Whitney J.
I literally waited at the drive thru window for 15 mins before someone even acknowledged me. Three people in there and not one came to ask what I needed til after 15 mins passed. If you do use Walgreens do yourself a favor and dont come to this location.
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May 2020 by Mo Fo
This roach was there yesterday and today when I told an employee she went back to doing her work and didn’t clean it up.
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April 2020 by Destiny Marie
My last name is hyphenated but its NOT A DIFFERENT NAME. This is the THIRD TIME we had to go out on numerous occasions to pick up the SAME SCRIPT. We give them my name, and every variation they could possibly even search for. We give them my birthday to search for. AND FOR SOME STRANGE REASON, THEY STILL CANT FIND ME. But then I CALL THEM and SUDDENLY my prescription is there and ready and has been for days. I'm truly fed up with this treatment. They dont have an issue with my mom or step dad. Just me!
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March 2020 by Bruce K.
A quick stop to hit their ATM that's in my network and also pick up some over-the-counter stuff that my daughter asked me to get. The store is tidy and organized with a short wait at the register. The store is well lit, organized and clean. No trash in the parking lot. I easily found what I needed. [Review 12968 overall, 284 of 2020.]
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January 2019 by Elaina Tranbarger
Clean store and great staff!
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December 2018 by C
Fast and professional. Staff are always helpful and I've never had any issues or complaints.
