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April 2024 by Kim Coulter
The worst Walgreens in Charlotte, The staff including pharmacist has no idea what they are doing,
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April 2024 by NJ Mac
Superb customer service! I had an issue (won't go into details in these days of scams, unfortunately) and it was discovered over a month later on my part. I called and the Manager Brian IMMEDIATELY went into action to find the issue and rectify it. When he didn't have the answer, he assured me he'd find it, gave me a date of expectation to correct it and communicated with me throughout. He took care of the situation ABOVE what I expected, even with me being over 10 states away! I appreciate your professionalism, honesty, and excellent customer service to what I believe was a true mistake. The young man that checked me out in February was kind, friendly, and well composed for such a busy nightly rush. Thank you all! May your future continue to be great! ?
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April 2024 by Nikolai Sicarius
Don't use the pharmacy here. They don't answer calls - you'll be on hold for over an hour then they pick up the phone and hang it back up. Walgreens cuts the hours of the pharmacy staff seasonally, regardless of patient volume, and there's nothing The staff can do about it. If they look apathetic it's because they have no way to help and receive the brint of the anger from customers. The lines are hours long with little to no AC in the store at times. They're actively causing harm to people through negligence and they'll continue to do so.
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April 2024 by Ta-Halia Fairman
Literally the worst Walmart
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April 2024 by Alicia Jones
With employees like Tyra in pharmacy, it's clear why Walgreens stands out in the industry. Her dedication to serving customers for almost two hours was impressive as well as packing prescriptions and helping other employees. All businesses need a Tyra!
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March 2024 by Raj Kumar
Timings for Walgreens photo is 7 to 11 pm, but I went at 9pm they said it's closed
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March 2024 by Under thee Influence
I called this pharmacy this morning to ask a general question. Do you all have Lantus in stock. I was on hold waiting for someone to answer for 1 hour and 15 minutes. I was on my way up there when I got notification that my original pharmacy has filled my script. I find it to be unprofessional to keep someone on hold that long and not check in. I don’t know if they were expecting me to hang up but I surely wasn’t.
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March 2024 by Sofia Barre
Been on the phone for 45 and I’m still waiting just to talk to someone in the pharmacy.
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March 2024 by Caryn Speaks
This is the worst excuse of a retail pharmacy i have ever seen. You never answer the phone. The app is never updated properly. I guess it doesn't matter that people go with out medication that they need. Shame on you Walgreens Corporate for ALLOWING THIS TO HAPPEN. It's not even worth the one star.
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March 2024 by mira que
The staff very helpful I appreciate and thank them especially the pharmacy staff thanks again...
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February 2024 by Helen Connor
I've been here a few times lately and they are ALWAYS understaffed. They don't even give customers syringes for the liquid medication. I'm definitely changing pharmacies asap. Wouldn't recommend anyone to go here. Bad bad service.
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February 2024 by Demi Thomas-Nix
I went there yesterday I got profiled like crazy by an Indian dude at that he legit followed me & my man around the store & the fact that he looked East Indian at that was crazy like he don’t get profiled as well I will be emailing the corporate about this & telling them to review cameras of him just following only is around the store I felt so ashamed like I didn’t belong pls do better
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February 2024 by tiffany tucker
Worst pharmacy EVER!!!!!! We had a prescription sent 3 times electronically from the dentist. They told us the system was and it needed to be faxed or we had to wait until it came through which they have NO CLUE when that would be. So the dentist then called it in twice and they STILL are saying the do not have the prescription huh!?!?!? Make THAT make sense! Then when I get elevated all of a sudden they find the name and prescription. Oh and i forgot to mention it was a set of 3 prescriptions AND THEY FILLED THE OTHER TWO but couldn't find the one that was sent WITH THE OTHER TWO!!! I have been here since 8:15am and it is now 2:39pm and my boyfriends pain meds from his surgery are wearing off and he is in pain. Do yourself a favor and go to Premier Pharmacy. CVS. Harris Teeter anywhere but HERE!! They are unprofessional and to know your system is not running and have no patience or cuatomer service skills is just ridiculous
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February 2024 by Ria Busby
The store is ok but the pharmacy is going to run this location into the ground. They’re determined. I’ve never seen a place w a 1.6 star rating that’s actually crazy but very very accurate, make no mistake. It’s only a matter of time before they kill someone by passing wrong meds. And you’ll wait 30-40 minutes for the privilege beforehand too.The pharmacy is operated by 4 raccoons w a ladder, essentially. Don’t give any of your money to this place. Those ppl in there do not care about you and they get to keep their jobs bc we keep funding the store. BOYCOTT THIS LOCATION.
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January 2024 by Will Lewis
WORST pharmacy ever. As the reviews below show, Jessica is actually no a true pharmacist(so be aware). If you want your medicine filled correctly(with the correct medicine inside) and also on time, do not use this pharmacy. They have given out incorrect medicine to other customers in the past. Also the techs are all new, not sure of what they are doing when it comes to filling prescriptions and they also will lie with ease.(Jessica claims its bc of poor company training and blames it on her own company). Lastly they lose prescriptions often because of the disorganization. Honestly it is very sad and once again, I would not suggest this pharmacy to my WORST enemy.