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November 2023 by Greg Day
Vans store locations in charlotte are always on top of customer service. I order online and return at a shop. They make it easy everytime I bring in a return or exchange. The positive attitude on the staff puts off a good vibe?
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June 2023 by Richard Ingram
Rachel was fantastic with helping me with all my issues. 20/10 will recommend!
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December 2022 by angela knight
I stopped in the SouthPark store the day after Christmas to exchange some items. All three girls working were so kind and helpful. Great customer service is always provided at the store. Much appreciated.
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November 2022 by David Svoboda
I’ve been to this shop a handful of times within the past year. Each time has been nothing short of a pleasure! I’ve tried on dozens of shoes here and made a purchase or two. There’s never any pressure to make a purchase after trying on shoes, and the staff are always very patient and knowledgeable.Most recently, I ordered a pair online and had an issue with the fit. One of the employees, Megan, took a look and had it figured out in no time.I don’t see myself purchasing shoes from any other brand anytime soon. What a bunch of rockstars!
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December 2021 by carolinacurse
Any body who loves Vans, will love this shop. They are a little lite on their merchandise right now, but thats to be expected.
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December 2021 by The fixer
Any body who loves Vans, will love this shop. They are a little lite on their merchandise right now, but thats to be expected.
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November 2021 by amy eubank
Some of the best customer service i have experienced
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October 2021 by Addison M.
I went to get the new Friday the 13th vans. And I told the guy to get me a SIZE 9 in women's . I come home and he gave me a size 7.
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July 2021 by Monique D
Always professional, friendly and well stocked.
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May 2021 by Levi Sorum
Good customer service. The employee who helped me was very attentive without being a high pressured salesman.
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January 2021 by celia blumm
Absolutely wonderful shopping experience. As a grandmother, I expect to be treated with condescension when I enter a trendy retail establishment. Rachel was incredible! Took so much time helping me to find the perfect Vans for my grandson. I recommend this store most enthusiastically! Thanks, Rachel!
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December 2020 by Laura Toney
Everyone here is always SO nice and helpful! We always buy shoes for my son here because the service is amazing.
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November 2020 by Priscilla Roman
Super friendly, helpful and knowledgeable staff!!!
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August 2020 by Noah Cruzan
Very friendly staff.
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July 2020 by Gustavo Soto
I'm looking for a Dodge Caravan, I will be visiting this store soon.
