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March 2024 by derek lee
They do not accept Amazon returns. Contrary to their reply, the package I had was boxed in the package it was sent to me by Amazon and fully taped. They flat out refused to take it. With that in mind, either the owner is lying or his business is engaged is discriminatory practices.
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March 2024 by Margaret Small
I was running late and they stayed open to help me send my package!
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March 2024 by Vandana Bhalla
Service was GREAT!!!!!! Thank you! Friendly and kind staff!!!
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February 2024 by Bryce Smith
Amazon wanted me to return an item in a box when they didn’t send the item in a box. It would have cost me $4.99 to return the item, the guy at the UPS store felt bad for me at Amazon terrible customer service & provided me a free box that another customer didn’t need. Thank you!
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February 2024 by Rhonda Madison
Very fast service
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February 2024 by Cheryl Edmunds
The staff at this The UPS Store location are wonderful! They provide excellent customer service and are personable and professional.
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February 2024 by Chirag D
Mr Trivedi and his staff are just too nice and helpful
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February 2024 by Michael Peter
Outstanding service and willingness to go above and beyond. I lost my tracking information and they helped me backtrack when the receiver said they never got the package. Definitely my preferred location
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February 2024 by Dorothy Rogers
Confusion with associate. I believe I was overcharged.
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December 2023 by Melissa Miller
Vipul was so polite and a HUGE help when I needed a receipt reprinted for my expense report. Much appreciated!!
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December 2023 by Don P
The lady behind the counter name Christina she did a fantastic job with helping me getting my transaction started and done I would recommend this company to anybody
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December 2023 by Bobbie Gentry
I had 15 envelopes and they were bery helpful with ensuring the labels did notget lost from my envelopes.
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October 2023 by claire jones
Genesis and Christina were so professional and courteous while helping this old lady with packing products and shipping info. They are true ambassadors representing a positive customer service experience of the business. I will be back.
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October 2023 by Landry
Returned AT&T equipment (unpackaged) as instructed. I would be charged a fee if it wasn’t returned. The owner of the store helped me with my return and she was friendly, quick and reassuring that the equipment would get back to AT&T. She even printed a confirmation that showed that I dropped it off. Really happy with her assistance!
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October 2023 by Brandon Tilley
Every time I come here I have such a pleasant experience. I didn't have any tape and was in a bind. I had a large, awkwardly shaped, 50 pound package that wouldn't even close completely because it was so full... ALL THREE employees helped me hold down the flaps of the box, squeeze the seams together and then they taped it up, with their own tape, and made sure everything was nice and secure. They had a great sense of humor, were kind, and worked as a team. Matter if fact, as I walked in, there was another customer sitting on a stool while she was being helped. Come to understand, the associate that was helping, was the one who got the stool from the back area so that the customer could be comfortable, and then offer to help the customer with carry anything else that was needed, out to the vehicle! Y'all made my day, thanks for the smiles and thoughtfulness!!
