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February 2024 by Erik Thackston
Do not purchase from this store or location. They do not take returns even with tags on them! Since when is this a thing? I want my money back!!! I was told I had 30 days to return the product. But now I’m being told they only do exchanges? I was lied to and mislead. I would really like to see a copy of their “return” policy if they have one. I want my money back!! If you need to return something they won’t let you. Robbery.
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February 2024 by Melanie Young
I love Sanibel Scrubs, and it is always great to find a Uniform Destination. This store was well stocked, and the clerk was very helpful.
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December 2023 by Jennifer Portillo
I’m surprised by the bad reviews because I have never had a bad experience. The employees are always happy to help me find what I need. I got the wrong scrub size so I decided to come back and try to find the right one. Unfortunately that size and color was not available so the nice lady asked me if I wanted to do a special order with the exchange. She made the order and handed me the receipt and told me I would get a call when it was delivered to the store. This was very convenient for me.
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November 2023 by Lydia Merritt
Very helpful staff and very organized and clean. Love this store!
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October 2023 by LaTasha Albert
I’m not sure who the owners of this company is but I sure hope they read this review.Today I went to the Concord Mills location. When I entered the store there were two caucasian ladies at the register.The older Woman was so sweet and helpful. But my experience with the other one was a little unpleasant for me.So as the older woman was helping me, The younger woman came from behind the counter, She came and stood at the other end of the counter and she asked me “ Excuse me do you eat popeyes chicken. As I looked up to answer her she was standing there smoking a vape, I mean smoke everywhere. SHE WAS SMOKING A VAPE REALLY!!! Isn’t this like a violation of the fire code if nothing else this is straight UNBELIEVABLE! SMOKING A VAPE AT WORK!!!!I was a bit offended ( I’m a beautiful black woman and as I’m looking at her I’m standing there telling myself just not to say anything about this discriminatory stereotype about the chicken.Clearly this woman looked as if she was high off of some kind of narcotic substance clearly she was high.I decided not to entertain her because if nothing else she was clearly on drugs.So I purchased my shirt and walked out.Then I went to the location at the Charlotte outlet and that experience was worse. The lady helped me but her customer service was trash. As I’m trying on the uniform pants in the dressing room she is literally outside of the door speaking to another customer about me. Again this Woman appeared to be on something. When I got to the counter she asked me which uniform I wanted to purchase and I told her that I wanted both of the items.I’m assuming she was trying to make small talk but it was very offensive. Her remark was “ You know that there is a shot store next door you should go get a shot”My response was I don’t drink mam and it looks as if you’ve had enough for the both of us I came in here to purchase uniforms not get advice on alcohol.This is awful. Management really should screen who they hire in this company. As long as I’ve been purchasing uniforms from this place I’ve noticed that the turn over rate is ridiculous but after today I can see why.This is very sad and unprofessional. Management both women need random drug test ASAP ESPECIALLY The ONE THATS VAPING RIGHT IN THE STORE AT CONCORD MILLS! Today is October 14th 2023. I hope this date helps management FIRE THIS DRUG ADDICT AND ALCOHOLIC.I don’t think I want to spend my money with a company that clearly hires people on controlled substances.
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September 2023 by Lesley Sellers
I went to get uniforms with my son today and the sales lady was very dismissive and rude. She stayed on the telephone towards the back of the store the entire time we were there. To ask a question I went to the register and she put the phone down to speak with me. She didn’t hang up the phone. She just picked it back up after quickly answering the question and started talking again. She was fussing about something on the phone. There was never a hello, may I help you, or a smile. I took my business elsewhere. I will not go back there.
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August 2023 by Nykia P
Lots of affordable scrubs! Wide range of colors and designs, even sizes! Only reason I didn’t give 5 stars is because the sizes can be either to big or too small but they’re never true to original size, at least in my case. But again great customer service and plenty of scrubs for everyone!
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July 2023 by Cassandra Wright
Customer Service is everything. Please be more friendly to paying customers or else I can take my business somewhere else.
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April 2023 by Batgirl P
The salesperson said only one word to me from the time I walked in until the time I left the store. That one word was the total of my purchase, which was very close to $100.00
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March 2023 by Wesley Aulet
No employee should ever refuse service to paying customers by locking the front doors prior to closing time. This is unacceptable.Update/Response for Owner:My wife and I travelled from Gastonia to get her new scrub tops for work as a RN. We got to the store at 6:50pm on Feb 21st. The store is scheduled to close at 7pm but when we tried to walk in at 6:50pm we found the doors to be locked, a customer in the dressing room trying clothes on and the female employee behind the desk on the phone. She looked at me and my wife and shook her head and finger at us to go away. I'm sorry but if you don't close until 7pm those doors shouldn't be locked until 7pm...Not 10 mins before you close. My wife knew exactly what scrub top she was going to buy so it would have taken us 2 or 3 mins to walk in and check out. But no, we had to get back in our car and drive back to Gastonia because the front desk employee wanted to lock up shop at least 10 mins early...unacceptable. Don't be lazy because that was pure laziness.
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February 2023 by Carolina Sport Studios LLC
Why are the front doors locked 15 minutes before closing time? Those doors shouldn't be locked until 7pm on the dot. The lady behind the desk shouldn't be locking the doors that early. You're losing out on business.
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February 2023 by CSS Storage
Unfriendly staff. Please do better with your training and make sure staff is doing their best.
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November 2022 by Miguel Goulias
11:12A. Opens at 11, dozen people sitting outside. Store closed and not answering phone. Awesome first visit traveling to get here ?♂️
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November 2022 by Raven Hocutt
It says they’re open until 6pm on Sundays but I went around 4:15pm and they were closed.
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July 2022 by Danielle Benson
Sheila, the Manager, is an angel. So friendly and super helpful. The store has a great variety of scrubs. I'm glad I found this store.
