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October 2022 by MrRls1976
Safety isn't their main concern.
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November 2019 by Tc T.
Customer service was bottom line and I made a reservation for a 26 foot truck, packing tape and 2 dozen moving pads that was deemed available. Then minutes before, they tell me only a 15 foot, no tape and 1 moving pad was available. Attempting to pack a 4 bedroom house in 15 feet is impossible and I would have reserved a truck at a location that would've honored that. If they are not able to do their jobs, you should reassess your employee's priorities.
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January 2018 by Annie Dinkins
Great and friendly customer service, we called to have a truck towed on short notice and Terrance got it done 1st thing sooner than we expected. Fast and courteous service
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April 2017 by Mason Thompson
Great people
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February 2017 by Lennie Richardson
They were not there at the appointed time. Rental took place an hour and a half late, so it was dark before I could get out of there. They gave me a whopping $10 discount on a $52 rental. The next morning, after I'd gone to a neighboring town to collect the car I was supposed to have towed home on uhaul's trailer, I discovered they had rented me defective equipment. The tie down strap on one side of the trailer had been cut off. I immediately returned the trailer, and the people in the store were nice enough. But the boss insisted on my paying full price. So they got $60 of my money and I got nothing in return for it except inconvenience. I won't go back there.
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July 2016 by Dionna H.
Rented a truck from here last month. All was fine and I was charged. Then yesterday I get ANOTHER mysterious charge saying I carried a balance from my past truck rental and owed more. HOW RIDICULOUS?!?!?!?! What place only charges partially and then a month later charges more. Sounds extremely fishy to me and even customer service is no help. Take my advice and go to another place the next time you move and need a truck. Save yourself some trouble and money.
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July 2016 by Christopher C.
This will be my first and last time going here. I made a 10A reservation and nobody showed up until around 10:30. This was pretty unprofessional for uhaul and he didn't even bother to offer anything for my inconvenience.