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August 2023 by Tyler Hallman
We picked up a UHAUL 5x8 trailer to drive our stuff across the country and the tires had almost no tread. Near the end of our trip, literal chunks of rubber fell off of the tire exposing the pressurized tube underneath. Other parts of the rubber had bubbled where it was separating. We asked professionals, and it turns out both tires were retreads, and in terrible condition. UHAUL should not have given us a trailer with these tires.
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July 2023 by Mark Sheffield
It gets easier and easier to rent, pick up and drop off equipment, this is a great business, I'm very happy
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July 2023 by heather engblom
Due to my job my family has had to move alot, so we've worked with Uhaul many times and this location was a cut above the rest when it comes to customer service. The team at this Uhaul is amazing! In particular, Frank was so helpful, knowledgeable, and kind! I had a particularly odd issue when I was moving from another state, which wasn't this Uhaul location's fault but they fixed us right up. Frank even stayed late at work to ensure we were well taken care of! The next time I need a truck or trailer I'm going straight to Frank and the team at this location. I highly recommend them!!
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July 2023 by Adrian P
The manager and staff were very flexible and willing to assist me today with my move
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June 2023 by Chelsea Sherman
WOSRT SERVICE EVER. This is coming from someone who’s never left a bad review for a company. After waiting 2 weeks for our U-Boxes to arrive they waited until the last minute to let us know that we had to reschedule to have our containers picked up. The manager was very clear that someone was supposed to reach out to me to have our pick up date rescheduled, but no one ever did. When they did load the U-Boxes they loaded the wrong ones. There was some talk about getting $50 reimbursement but that never happened. It’s apparent they don’t value their customers.
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June 2023 by chelsea cameron
WOSRT SERVICE EVER. This is coming from someone who’s never left a bad review for a company. After waiting 2 weeks for our U-Boxes to arrive they waited until the last minute to let us know that we had to reschedule to have our containers picked up. The manager was very clear that someone was supposed to reach out to me to have our pick up date rescheduled, but no one ever did. When they did load the U-Boxes they loaded the wrong ones. There was some talk about getting $50 reimbursement but that never happened. It’s apparent they don’t value their customers.
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April 2023 by Mixing Business With Pleasure (Will N’ Shae All The Way)
Terrible customer service! The first truck I received the A/C didn’t work, I never even received another contract for another truck so let’s start there..The owner seems to racially profile customers based on your race. He lies, is disrespectful, and talks down to people instead of talking to them with respect. I’ve rented with uhaul over 10 years and definitely know 100% for sure that this location isn’t a true representation of the Uhaul brand.I kept the truck an additional day due an emergency and the owner reported the truck stolen, which is unbelievable to me. When we spoke he stated he was upset b/c the truck was reserved and they couldn’t fulfill that request. That’s fine to be upset but to lie and report a truck as stolen is insane to me.They picked up the truck with over $100k furniture my client’s furniture inside. I believe they have some type of insurance fraud going on at this location where they lie on customers and report trucks stolen to collect insurance claim money from insurance companies.The owner has no care in the world b/c he knows exactly what he’s doing. Do Not Rent from this location!!
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April 2023 by David
Don't rent here the owner doesn't pay his employees and likes to take advantage of customers BAD PLACE TO RENT go to any other U-HAUL location besides this one. owner makes the U-Haul name look bad but it's not it's the owner taking advantage of people
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January 2023 by William Davis
The staff was really helpful in setting up my order. Thanks!
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September 2022 by Titus Jefferson
The experience here is wonderful. The staff and managers are great. I would recommend renting from this Uhaul location. I know I will definitely be back.
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August 2022 by Angie Collins
I reserved a cargo van which was ready to roll when I got there. I got all my moving done for under 100$. Satisfied customer. But please don't let proud boys tarnish your good name.
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April 2022 by Mary S.
I had a great experience with my rental this will be my regular rental store from now on. The staff was great
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April 2022 by Tina Penrose
I had an electrical problem Roadside sent me to uhaul 30min away. They couldn't fix my running lights. Called Roadside again they sent me to another uhaul. Mr DeSimone at Uhaul notice I was upset by this time and was patient. He was trying to help me bc I had to leave and drive back 1000 miles with no running lights. Uhaul customer service Nathan and Mr DeSimone worked on a solution for me and I was so greatful for their Customer Service Great Mechanic and Customer service even while I was stressed.
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March 2022 by Rachel Liette
Fantastic customer service! I was able to find moving boxes of all sizes and the staff helped load my car. Frank the owner was on site and very friendly.
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December 2021 by Mike Achenbach
Rented a 20' truck from them for 2 days. Very friendly, however, just like every other U-Haul dealer I've used, watch your gas level when returning the trucks.
