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December 2023 by Raven Johnson
This is the best Uhual location that I have ever been to. Every staff member from the time I walked into the door until I dropped off the truck was so polite and attentive.Moving can be high stress so I was very pleased by this team making this one of the most pleasant parts of my moves.
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November 2023 by Geisha
Worst experience with storage if I could leave 0 I would. This location closed units recently and gave me less than 24hr notice to move my belongings. During the moving process they damaged my furniture. I reached out to management concerning my furniture and they Never responded. They don't have any answers on how damages are covered. This location is an eye sore, bathroom option is a porta potty? Unacceptable uhaul
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October 2023 by Isiah White
They give reservations away. If you come in hollering raising hell you will get a spot. If you’re civil they laugh! Storage unit is unprofessional. Associates kids running around playing. Customer service is street.
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September 2023 by Megan “Astrid” Prosise
We booked a truck and 2 movers for 4 hours. The truck roof was leaking. We accidentally left the shelves to my bookcase in the truck and called about an hour after returning the truck to ask if they found the shelves and we were told the shelves had been thrown away. We only used the movers for 2 of the booked 4 hours and the movers told us we could not get a partial refund due to booking through uhaul. Will definitely not be using uhaul next time.
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September 2023 by Dante Santillan
Loved the costumer service and it was easy and fast to rent a truck.
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September 2023 by Sojourner Reviews
Who has fun at a moving and storage company in the middle of their move-we do, especially when we came to U-Haul Moving & Storage of Steele Creek! The young men who assisted us were kind, courteous, helpful, and fun! Thank you gentlemen for helping to take the edge off an always potentially stressful transition, you were such a blessing, and whenever we need U-Haul again, we hope to come right back here!
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September 2023 by Jazzmin Rivers
Black owned! Curtis and his team are excellent. He goes above and beyond to provide great customer service. I highly recommend this location.
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September 2023 by JACOB RAYFIELD
Was turned away by the employee with a beard and had to walk over 3 miles, with no sidewalk most of the way back to my house because he said there was no phone for me to use. Had a reservation and ID in hand.
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July 2023 by Kelsey Gaylord
I had 2 uboxes at this location and 1 at another. This location is so professional and timely! I had to access one of my boxes the day it was supposed to leave (because of an issue with the other location) and they got them out to me so quickly so I could get my things in and the boxes out for transport the same day. Highly recommend this location!
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July 2023 by K. B.
Best Uhaul experience, great customer service the staff is very friendly and helpful, this is by fare the best location in Charlotte hands down...
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June 2023 by Stephen Davis
I will definitely be using this location in the future. The employee that helped me was friendly, professional and efficient.
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March 2023 by Rodney White
Hard to find the main entrance but the people were really nice.
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February 2023 by Jimmy Belton
Best crew around
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December 2022 by Mike H
Excellent service
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December 2022 by Lonnie Williams
Quick service
