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April 2024 by Chris Wilkins
Good store with helpful employees.
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November 2023 by Zekeyahi S.
Home Depot occasionally carries the exact products I need for a home improvement job. This shopping trip was no different. I went to Homes Depot to get paint for a project I had coming up. I can't recall the name of the assistant, but he was really professional and courteous, helping me with a few brushes and project prep supplies after mixing the paint for me.After deciding to have a quick look around a few aisles - window shopping - I noticed that although the store was tidy, the overall stocked areas in the store could definitely give a shopper the that it was cluttered. The self-checkout line was lengthy, so I wish they had a register open, but the check-out process was easy. Overall, I would most certainly return for any projects or requirements I have around the house.
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November 2023 by Sergio M.
If you decide to come to this Home Depot make sure to not put your hands in your pants of pockets because they will acuse you of trying to To steal i had my phone and a screwdriver in the same hand and I put my phone in my hoodie pocket and the screwdriver as well but took it out immediately only reason I wasn't holding it in my other hand if because I was already holding other things anyways I pay at self check out and before I leave the security/loss prevention guy stoped me acuses me of stealing because he saw me put my phone and screwdriver in my hoodie pocket but I took it out immediately had to deal with their ass and the police for a couple hours after I haf showed the receipt and paid for everything I had and even let them search me because I knew I did nothing wrong but they kept insisting I stole something and kept me there for hours untill they finally decided to pull up the cctv/cameras/video or whatever you want to call them and after that they finally let me go and told me not to try and steal shit from there again when i wasn't even trying to they told me if they saw me again doing something like that they will press charges for attempting to steal from them. I just be carefully they they will discriminate you for how you look and even you're innocent they'll try to find a way to get you arrested and press charges. TLDR; put my phone and screws driving in my hoodie pocket just to put my phone in my pocket and took out the screw driver immediately out my pocket , paid for everything and they still called the cops on me after they found nothing in me an I showed them the receipt I paid for everything, took hours of my life dealing with their bullshit do not shop at this Home Depot on Wendover off independence go anywhere else because if you do something they think is slightly suspicious they will bitch at you hard even if you prove you didn't they'll still try to acuse you I just got lucky the cops looks at the. Footage and saw I was just putting my phone I my pocket and they let me go if not homeDepot security would've pressed charges and i would have to deal with court and even tho I know I would win the case it's still a pain in the ass to deal with court it takes so much time plus the money for a lawyer. Sorry for typos I have Spanish keyboard on and it autocorrect some stuff so weird ass shit and I do not feel like typing this again.
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August 2023 by Crystal S.
It's hard to even describe the level of incompetence with purchasing an appliance. I bought a refrigerator, to be delivered. The delivery team cut the water line from my sink to the fridge in half, turned of all my water and then told me I would have to call a plumber to fix it because they can't. They also refused to swap the direction opening of the fridge doors, because "we don't do that". Call the store and you'll have to pay someone to come out and swap the doors for you. So I've been on hold multiple times with store manager and appliance rep, keep getting hung up on, left on hold for 30 minutes more and now the answer is, we'll get back to you. I have no water in my kitchen at all, and the doors are facing the porch instead of facing into the kitchen. Will never purchase an appliance from Home Depot again. In every way, their service is terrible.
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August 2023 by Susan W.
had may kitchen cabinets reface by Home Depot. I had them wrapped and they look very nice. The only problem there in the kitchen and I cannot use the toaster because they melt in the doors off. I was told it's too bad I'd have to live with it so now I have a kitchen I can't use.
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July 2023 by Walter D.
My wife and I were doing yard work and needed a rental tool from Home Depot. The tool was great but the customer service was bad as usual. Rio helped me and interrupted me throughout our conversation. He explained the tool was dirty so their was a $50 cleaning fee. I hosed it off before i dropped it off and yes there was mud still on it. I asked him how I should clean it off in the future. He simply explained "no mud". I then explained I'll hose it off for him now and to please show me the hose. He said no, we'll just charge you the cleaning fee. He then told me it was broke. I took the "broke" piece off when I first got it because it was put on incorrectly by the person who gave it to me (sorry I don't repair things the wrong way). And finally.....he said he refunded a part of my bill and did not. Once again a bad experience by the Home Depot and now I'm paying to train their employees.
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May 2023 by Neema B.
I came in to pick up an online order and needed to grab one additional item from the shelf. This store is extremely cluttered! They have product bins down the majority of the main center isle, which isn't that wide to begin with. Pair that with customers pushing carts and flatbeds through the store and it's a literal nightmare. On top of that, the aisles are cluttered with shopping carts full of products that apparently need to be stocked. It's a mess. I do like the locker pickup option. I selected in store pickup and within minutes received a code for the locker my item was placed in. That part worked like a charm. The positive side is that they had what I was looking for. But they need to give some serious attention to the mess.
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May 2023 by Antonio Romero
(Translated by Google) Excellent attention(Original)Excelente Atención
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October 2022 by Nate S.
They have everything you need and then some. Staff is super knowledgeable and helpful. Jack (young man in a beanie) assisted me in finding materials for a last-minute Halloween costume and provided insight that helped me make decisions on what to purchase.
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June 2022 by Thomas H.
Bussin'! This place got birds in the damn green house! I thought it was just a fake sound to make me feel more festive but they had real birds. They also had some thicc bumbles out in the plant area near perineals
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June 2022 by Susan Buchan Pearson
Took my granddaughter to the Kids DIY first Saturday event. Such a generous gift from Home Depot! Our 35 year old son went for years and years, so she is second generation. Many thanks, Home Depot??????
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May 2022 by Brian M.
Ordered a refrigerator from the website and it was to be delivered today (May 4th) between 9:30 and 1:30. I was told I'd get a phone call 30 minutes prior. Regardless, I have been home the whole time and just found a door hanger on my front door stating that they had tried to deliver at 12:10. I got no phone call and I heard no knock on my door. I have 3 dogs who go insane when there is a knock and not a peep from them. I called Home Depot and they said the earliest they could re-deliver is the following Monday. By the way, they use FedEx and UPS to deliver their appliances apparently. So, now I have to stay at home another day waiting. I should have ordered from Lowe's. Lesson learned.
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April 2022 by L J.
Visited this location in my area on 5/1/22. I brought with me an old bathroom faucet aerator, that needed replacing, to help find the right size. As I stood by the faucet aerators, I stopped an employee for help. Although, it wasn't his area of expertise, he tried to help and summoned another employee, to assist. Both felt the part they chose was the right replacement, but still tracked down the expert for that area, to confirm. These guys were great and made me a priority. The part fit perfectly when installed at home.
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April 2022 by Sandra G.
I went in there for pliers wood a wrench and drills and I ask for help so I can't get my wood cut and next thing you know I get cursed out They are lucked there is no zero star
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October 2021 by Robyn H.
When you go to this Home Depot, ask for Abel. He makes the H. D. experience favorable. For example, when the value pack of temporary shades wasn't on the floor, he checked the stock for me. It was necessary to climb the high ladder on the upper shelves. In many ways, he went out of his way to make my move to NC a positive one. Robyn Haber
