“Great honest team and their customer service is the best I have experienced from any auto service business. Quick repairs and they really do care about following up with their customers. Brandon gets a A++”
“I can not say enough wonderful things about this place. All of the employees are so nice, knowledgeable and honest. I’ve recommended this place to all of my family and friends.”
“The best staff I’ve ever dealt with while receiving service for my car. From the time I walked into establishment till the moment I checked out the service was Awesome. Would recommend to anyone needing work done to their vehicle!”
“Alex, Dillon and the whole team were great! They were very knowledgeable about my car and gave me some great advice. Definitely will use them for any work I need in the future.”
“I work on cars professionally and can be a little apprehensive about letting someone else work on my vehicles. I went to a couple other shops before deciding on this location for tires and an alignment, and I'm more than pleased with their service, communication, speed, and pricing. The staff was very friendly and kept me updated. I would highly recommend seeing these guys for your vehicles needs.”
“I would usually go to Firestone since it’s the closest to my house. Well I reached out to Firestone about fixing a tire that I had taken off my vehicle, a patch or plug. Firestone proceeds to tell me they were booked up for weeks. So I came to Satto without an appointment, they had the tire back in the shop, repaired and fixed under 30mins. I’ll definitely be coming back to the guys here!!”
“Greg is amazing, he was very helpful, gave me plenty of options to choose from. Was patient and answered all my questions. I am extremely happy with the service, the tires and rims I chose.”
“Derek is Amazing. He helped me so much and made an appointment for me at another location where I met Jonathan who is equally amazing. The customer service was so good!! Firestone was charging me double and weren’t half as kind as the men I came in contact with. GIVE THESE MEN A RAISE!!”
“I live over a hundred miles away and found myself in Charlotte on a Friday night with a dangerous tire. They got me in and back on the road safely and were so helpful. Thank you!”
“Went to Mavericks tire and auto and was told it would cost $1200+ for a brakes and rotors change. Went here and was able to get it done for literally half that price. This place actually has a soul and will give you a reasonable price.”
8AM - 5PM
7709 University City Blvd, Charlotte“I brought my Honda Civic to this location. The front desk associate was incredibly informative and explained to me what was wrong with my skid plate. I’ve had consistent issues with my skid plate. Thank you so much for all that you do! I really appreciate what you’ve done. Also, thank you to the mechanic who removed the skid plate. You guys are awesome.”
“This place is awesome. Needed new tires asap and when I called they had the tires right away and even better ones and a little cheaper than the ones I called about. Customer service is really great and friendly. I was in and out within 30 minutes. I would recommend!!!!!!”
“I went in for a tire repair and had an excellent experience. They got me in very quickly and were very efficient. The staff were very friendly and helpful. They were very honest on what needed to be done and didn’t try to upsell me on unnecessary services! I highly recommend and would go back if any other issues arise.”
“If you're looking for an honest well priced tire shop Satto's is it. Ricardo & the whole team was extremely helpful and very knowledgeable in helping me get my tires and aligned. They went above and beyond to make sure my vehicle was well done.”
“VERY PROFESSIONAL. WENT TO GET AIR IN MY TIRE. TURNS OUT THAT I HAD A NAIL THAT CAUSED A SLOW LEAK. HAD THE YOUNG MAN, NOT BEEN WILLING TO CHECK ALL 4 TIRES FOR AIR PRESSURE, I WOULD NOT HAVE KNOWN THAT SOMETHING WAS WRONG. I THOUGHT IT WAS JUST THE COLD TEMPERATURE THAT CAUSED THE LOW AIR IN MY TIRE. VERY KIND AND PLEASANT WORKERS. I SURE WISH THAT THEY PROVIDED OTHER CAR SERVICES. IT REALLYFELT GOOD TO DEAL WITH HONEST PEOPLE.”
“I appreciate this crew so much ! Needed my tire plugged because life just happens & Shawn got me in & out the most humble crew I’ve come across as far as customer service here in Charlotte. Thank you guys so much you have no idea how much you saved me today.”
8:30AM - 3:30PM
5601 Brookshire Blvd, Charlotte“Excellent customer service!!! They were able to accommodate my request quickly and for the best price!! I was so satisfied with the quality is the tires I purchased an extra. If you are in need of tires fast definitely give them ring!!! I will definitely be utilizing their services in the future.”
“I'm a customer at NTB South Blvd Charlotte NC. Chip has created a warm and inviting atmosphere. He is very approachable. When having to paying for knowing and unexpected services can have one feeling depressed. That is why I'm glad I came here. The interaction between Chip and customers helps you to feel and know everything is going to be alright. I would like to add to my review days later that I am pleased at how the continuous work on my vehicle has made me feel that Chip really does care about customer satisfaction. I have found it to be less stressful to no that he has your best interest at heart and thrive for a happy and professional outcome.”
8AM - 5PM
4001 Monroe Rd, Charlotte“Went there on 8/20/2024 brought my own oil filter and oil . I have a 2012 VW Jetta and they charged 26 dollars to change the oil which is a fair price considering the other shops around wanted 50 dollars or more. 6 days after leaving I noticed a leak on the bottom of the car so I checked the oil and there was no oil . Went back to the shop and they noticed the leak was coming from the oil filter housing. I spoke to the managers Ezequiel and Joel and they were very courteous and professional and offered to fix it for me free of charge since the leak happened after I did the oil change although it's hard to really know if it was they're fault or my own but they assumed responsibility and fixed the issue for me. I appreciate them for being courteous and resolving this problem. Theyve earned my trust and business . Thank you I will be back.”
“Only place I'll take my cars and work vehicles. They use the best parts and have the best knowledgeable crew, that a truly honest about what your vehicle needs.”
“I've never seen people work so well with my son and his rims look so good. Jordyn is Neurodivergent and people don't understand him but these people were patient, kind and didn't take advantage of him. Thank you so much for doing his car.”
“These guy have been nothing but amazing to me and my family. My daughter tire was real low and I hadn't got around to showing her how to put air in her tire so she truly didn't know. She pulled over to E&R and they had no problem getting her right. Thank you guys so much.”
“Romo is my go to shop here in Charlotte. I have gone to them twice, and each time was beyond positive.
The first job I needed was a complete steering system replacement. Quoted me quickly and got the work done the next day. Quality craftsmanship as I have gotten a few comments on the new system from anyone who has been under this car. His price for the job was the best in town and he didn’t call me with additional add ons to jack up his profits. (Could be my car didn’t need other work at the time, but I feel like every other shop I go to tries hard to upsell me on work that is not needed)
The second was for an engine diagnostic (engine light flashes but goes away). When i went to go pick it up he discounted my diagnostic fee and then stood in the rain to talk to me about his findings. Romo is a classic gentleman who knows his craft. I definitely recommend his shop to anyone needing quality work at affordable prices”
9AM - 4:30PM
3030 N Graham St, Charlotte“The people there were good at what you went there for. Tire prices are very reasonable and they have an excellent selection of all type of tires for 18 wheelers straight trucks and cars. Recommend them to anyone as a truck driver.”
9AM - 2:30PM
10110 University City Blvd, Charlotte“I had to do a car inspection and I was super pressed for time. There were a few people ahead of me. I went by around 10am after getting out the DMV. I was in and out in about 30 mins. The fee was super affordable and they do cash/debit. They also got these 2 amazing birds. Reminded me of being home , overseas . TRUST WORTHY people here 1000%. Really solid service. 1000/10”
“Highly recommend Mavis tire! Will did a phenomenal job helping me find exactly what I needed and their rates were so fair compared to the quotes I got from other businesses. I will be returning for all of my future tire and break needs! Everyone I spoke with was kind and they worked incredibly fast considering I had no appointment and was stuck there with a giant dog.”
“Our family has had great experiences with Brake and Alignment Center. They have always been honest about the condition of our vehicles. I like to ask questions and Marc does a great job educating me on the various topics. When one particular fix didn't seem to work, they reexamined the problem and rectified the situation. We feel their prices are fair as well. We highly recommend this business.”
“Came in twice now and they were very helpful and attentive. I'm still weary of the negative reviews, but I personally have only had positive experiences. I personally don't know much about cars, but they did not make me feel bad about it and I did not feel intimidated here. I liked that they were super straight to the point. They got the job done :)!”
“Trustworthy ! 4 new tires and oil change. They saved me money on all and were honest about things I needed and did not need. I would highly recommend and I will not be going back to the dealership for maintenance. I’m sticking with Dellinger brothers.”
“I use this place for general maintenance on my two cars. They are prompt and have been honest and fair with me for several years. One of the things I get twitchy about is when car maintenance places try to sell you extra stuff (wiper blades, etc) when you don’t really need them. They have never done this to me. I strongly recommend this place.
Edited to add: A few years back a family member was visiting from far away and had some strange noises from his brakes while traveling to us. The noises had stopped, but Mavis checked his car for him as a courtesy and found nothing wrong. The problem never came back, but my family member felt much more confident driving home after they checked it out for him.”