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September 2023 by Lamont Rush
Great service always and the manager Adam is very helpful!
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April 2023 by Gary Duval (Gman)
Super knowledgeable polite and professional.great quality and pricing
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March 2023 by Rod Caverly
We found this store a most unique experience. The staff is both friendly and extremely knowledgeable. They are not afraid to say "I don't know" which is quickly followed by "but I will find out". Then they do. The prices and product choices beat the "other" stores and they are glad to order what is not in stock. Go to this store.
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January 2023 by Karrie Eastberg Johnson
I ordered a 84 inch h and 18 in wide two door cabinet and paid to have it delivered which it was not. I had to drive and get it then I get home with it and it's not even the right cabinet. It was 3 doors and missing my shelves I ordered with it. I called home outlet right away and told them the issue and Juan told me to return it and they would order a new one, he even showed me a picture to make sure he was ordering the right one. This took place 10/13/22, Juan said it would only take 8 weeks to get well I finally called them last week to find out where my cabinet was and spoke to a michael who said he had to investigate where it was and would call me right back. Well it's been 10 days and no call from Michael so I call back and get an Adam to talk to this time and he had to call me back while he investigated where my cabinet is. Adam called me back and said it won't be here until February, that's well over the 8 weeks I was told it will take and on top of it all they can't decide if it will be delivered even though I paid for delivery they made me come and pick up the first cabinet. I think with all this run around they keep giving me they should deliver it and besides I paid for it. Once I get my cabinet I will never return to this company they have the worst service I have ever received and all the run around you get from the customer service is absolutely ridiculous. I hope people read this review and decide not to go to this company as I wouldn't want anyone else to suffer the fate I have with this company.
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January 2023 by A E.
Love the store and products. Mike, the salesman is a deterrent. He bombards you with his political beliefs, his enjoyment of shooting, the reasons he left New York (he didn't want to live with their ammunition limits) and the projects he has going on at his property. The most recent visit we were trying to order new cabinetry for a kitchen remodel. After I declined his offer to go in the back room to look at the cabinets he bought for his kitchen he got rude. He was so unhelpful and condescending-He didn't want to help with the layout, he didn't want to give me a visual rendering and finally said he would pass me off and they MIGHT be willing to give a rendering but only one. We took our business elsewhere and spent more money on cabinetry to avoid the hassle of dealing with him. Right on the desk it says they help design. What's the problem? He's rude. He makes me uncomfortable.
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December 2022 by Jay Jay
I’m a Contractor so I shop here often.Staff is friendly, prices are very good and there’s a good variety of products available!Highly recommend!
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November 2022 by Only Me
On August 12, 2022, I had a pipe burst under my sink that caused significant damage to my kitchen floor, cabinets, living room and bathroom floor.The first company, I used that was referred by my insurance company, took too long to move forward. This prompted me to find another company, and I was able to choose the flooring and cabinets of my liking. I visited Home Outlet to choose my cabinet design, I began working with Mike, but ended up doing my design with Juan, he was so friendly, knowledgeable, and very helpful in choosing what I wanted for this new chapter.Thank you so very much to Juan for helping me fulfill my dream and vision of my new kitchen. The road was a little bumpy, with getting a damaged cabinet, which caused another delay, not having all of my cabinets caused another delay.However, after consistent and persistent communication, I was able to work it all out with the manager Adam. The results below was all worth the trouble.The top pictures are from when I first purchased my home in 2019, and the bottom pictures are my newly renovated, and rebuilt design. I’m a true testament to God’s Grace and now I have a new home look, thanks to this amazing company.In life sometimes you have to change, transform, and rebuild your chapter and journey, in order for God to use others to bless you. For me to persevere means Endurance is Victory.Thank you Home Outlet for blessing Me.
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September 2022 by Patricia Petersen
I wanted to update my prior review. After working with the store on the color issues with the cabinets, it is clear that the problem isn’t with the store but with CraftMark cabinets. They sent someone from the store to Inspect and install new doors. The CraftMark rep came as well and his poor attitude towards all of the issues was disappointing. Adam and Mike, from Home Outlet has worked with me from my first contact about the issues and while they can’t control the manufacturer and the quality of the product, they have attempted to make it right. Their service and help through this has insured that I will continue to do business with Home Outlet and recommend their store. I won’t recommend CraftMark products though.
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August 2022 by Patti Petersen
I ordered gray shaker cabinets and after waiting months for them to arrive(no fault of Home Outlet) I was excited to pick up. When I did I noticed the boxes had two manufacturers with two color names. I was assured both were the same color and that different companies use different labels. The items were different from the start from hardware to the doors on some installed in the face with others doors separate. I paid to have someone install them and after the dust settles, literally, I realized that they were two distinct colors and after further inspection noticed that the stain was vastly different on many of the cabinets. Pat look brown and not even close to gray. After contacting the store, I was told someone would contact me. It has been a week and no follow up at all. This has been a disappointment and hoping I can get this rectified. Sales people are amazingly helpful though so I’m trying to be patient. I will follow up in my review once a solution is offered.
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August 2022 by Roxy Greene
Great prices! Daniel was very helpful and knows his job very well. Will be back for more.
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August 2022 by Danius Gladden
Nice staff, decent deals, but it was hot ad hell in there!
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June 2022 by Tierra Tucker
We had a great experience working with Daniel today he was great all way round. He had some great deals going on . Very helpful to what ever we needed if he could he tried .We will definitely be back for more business!!
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May 2022 by Crystal White
Most of the people that work there are amazing ! And really try to help u ..I really like my two doors that I purchased .. prices are reasonable .. they will help you load up .. The reason I only gave two stars instead of five stars was cause of Mike ..I purchase two doors in February 2022 .. one of the doors we had to Switch out because it was too large needed a smaller door .. When we switched out the door mike told us that there was a $30 price increase and we needed to pay that before switching out doors . Mike also said that we purchase the doors in February 2022 wish is True and we are now in the middle of April2022 .what Mike didn’t know is we had several different projects going on New windows vinyl siding hardwood floors painting landscaping work being done and one of the last things the contractors wanted to do was install the doors .. mike should have honored the price that was on the receipt .. receipt was around 45 days old from today date 4-21-22 but Instead he collect $30 from me and when he goes and sells the door that I purchased at a lower price he gets more money off of that sale has well ..it’s very unfair and that’s not how you treat customers or people MIKE ..also I ask mike to have the manager call me but the manager or mike has not call me back or offer A refund or apology.. UPDATE:Chris call me back refund the charges! Super happy thank you! 5stars now
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April 2022 by Rob F
We would highly recommend Home Outlet o anyone looking for Quality products and Affordable Pricing. Nicole was fantastic to deal with on purchasing a new vanity and the gentleman who assembled the cabinet had it put together in the same day. All around great experience.
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April 2022 by Stephanie Breeden
A HUGE SHOUT OUT TO NIKKI❤️This girl will go above and beyond to make sure you have all you need for your repairs, remodeling or just upgrading your home at the best prices ever! Great bubbly personality and extremely entertaining! Thanks again girl for all your help!
