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May 2024 by Jackie Graceffa
I have been toSumpters several times in the past and always had good service and good value.I recently brought my engagement ring in to be repaired. It’s over 30 years old and approximately 10 years ago I had to have it made Larger The piece of gold fill out.. I had taken it to a jewelry store because it was closer to home and was told that the repair would be $1000.I brought it to Sumpters and was assisted by Caleb Upton. he estimated that the charge would be approximately $200. I was very happy with this price and when I returned the call. I was advised the charge was $160 and the Repair had already been completed. My ring looks beautiful and Caleb service was extraordinary. Thank you Sumters so much..
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May 2024 by Thibaut Taquet
Old-school shop but ran by young folks. I really enjoyed the traditional vibe.
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May 2024 by Andrea Patterson
My first time in the store was yesterday and the experience was just amazing . I spoke with Kaleb and he was nothing less of amazing … I was looking to get my Jewlery cleaned and an alternate ring for my husband until we get his original back … Kaleb made sure I was happy and was very honest up front with pricing and what each piece of Jewlery was/been made from. He left no question unanswered… Kaleb the ring fit him and he loves it … thank you so much for your time and of course you have gained another customer!!!! Until next time
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May 2024 by Angela Osborne
Quality work in repairs
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May 2024 by Sheena Robinson
Customer service is Amazing great people will be going back soon
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May 2024 by Jessica
My mother in law and I recently had multiple pieces of jewelry worked on at Sumpters. Several pieces were resized and a couple were custom designed using family heirlooms. We were blown away by the fantastic customer service we received. When we weren’t sure what we should do with a piece, they were able to offer suggestions and options. Our jewelry is beautiful and it was such a quick turnaround! Everyone was so kind to us from the moment we walked in and made sure that we were happy with everything we received. They also treated my daughter like a princess! Who could ask for more?!?
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May 2024 by Evan Krutchik
Excellent customer service. Tyler was accommodating in finding the perfect watch band for my watch and watch batteries, etc. Will definitely come back.
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May 2024 by Nicholas Lacienski
Marco the watchmaker is very knowledgeable and does a fantastic job!
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April 2024 by Bill Webb III
I have traded with Sumpters a few times and each time has been a 5 out of 5. Sumpters has the best watchmaker around. Their service and attention to detail is top notch.
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April 2024 by Tracie Alexander
I brought my necklace here to be fixed and they also cleaned it for me. It looks brand new! They are the best in Charlotte, NC. I will be a faithful customer.
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April 2024 by Kristen Pascal
Marco did a fabulous job repairing my watch. It's clear that he puts a lot of care and passion into his work. Very glad I found him and Sumpter's!
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March 2024 by Howard Revles
Great service in great prices
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March 2024 by Kay Montgomery
One of the best jewelry stores I have ever went to.They are always nice and customer service Is amazing. Makes you feel like you're at home when you're buying your jewelry from them. I took my grandchildren with me. And they were so awesome to my grandchildren, it was unbelievable. This is a great place to buy your jewelry.
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March 2024 by Fred Cecchini
Great service and price.
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March 2024 by Monica LSB
Best, best , best , very professional, excellent customer service,
