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November 2023 by ivy lewis dragons for life
So devastated this beautiful store is closing.
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September 2023 by Inez Eldewek
This is my favorite boutique in Charlotte, unfortunately I was just told they’re closing! They’re having serious discounts
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August 2023 by Timothy Gosey
Excellent customer service. Wonderful selection.
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July 2023 by Lynn Kisiah
The people there are so nice and very helpful!
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June 2023 by Joe “The Wine Reviewer” Gori
Nice store. Staff is helpful
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April 2023 by Marvin Steele
A beautiful selection of high-end clothing.Service is excellant always.
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November 2022 by Beverly Tatum
Had been wanting to see what Soft Surroundings was. Walked in and fell in love with their clothes. It was near closing, but the staff were so friendly and showed me around to get a feel for the store. I bought several items and love their home bedding items. My new favorite store!
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November 2022 by Suzi K
I love this store. The ladies are always so helpful. The clothes are really nice. I rarely leave empty handed.
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August 2022 by Sarah Bailey
Lovvvvvvve this store! Softest and most comfortable clothing I have ever purchased! Rhonda was very helpful, and has a great eye for clothing choices and combinations, especially for different people's body type, skin tone, hair color, etc.Same with Jeannette, who assisted me on my last trip here!As the store name (Soft Surroundings) suggests, when you walk in it is a warm & welcoming atmosphere, that feels like you are walking into a giant hug!Super comfortable clothing, helpful, knowledgeable and discerning staff.... it's a great experience every time I walk in that store.Note to the owners: the only suggestion I have for improvement is how beneficial it would be for you to give your sales staff commissions! Especially for the time and energy they invest into some of their customers.
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August 2022 by Francesca Ivey
I love this store..it the fashion that I love. Lady like clothes. I look good and feel good in them.
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June 2022 by Nicole Bond
Went in today. Very pushy employees. Not sure if I’ll be back to this location.
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February 2022 by Sean Kilmartin
Absolutely some of the very best retail customer service I’ve ever seen. Nothing was an issue. Really made an effort to ensure we found what we needed. If it was not in stock they immediately went on line to get us details on ordering and delivery options. Every came in as expected. The staff rally enjoyed taking care of their customers. Highly recommend them.
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November 2021 by Claudette Cochran
Very expensive but good quality
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October 2021 by Monica Williams
Soft Surroundings saved me. I moved to Charlotte from California and I have a certain style. I was giving a big event and couldn't find anything to wear. This store has everything I love. Thank you for being here!
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May 2021 by Patricia Wagner
I love this shop. Customer service is always impeccable and clothes are lovely.
