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August 2024 by Janet Lock
I’m a big fan of Sephora and at times shop in Kohl’s. Unfortunately things have went downhill regarding Customer Service!!!
Paid a visit there recently during a weekday evening . Customer service was disappointing!!!! Not sure of the employee’s name but I witnessed her be very rude and disrespectful to a customer. I decided not to purchase anything from Sephora and Kohl’s.
One evening there wasn’t anyone ( employee) available to assist me in Sephora. I actually had to find someone in the store to assist me?? I will not be returning to this location!
Please educate your staff on how Customer Service is handled. Particularly SEPHORA!
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December 2023 by Emily Fogle
Came in today around 4pm looking for a Tarte lip product and couldn’t find the right color. The employee (I wish I could remember their name!) was so friendly and really took the time to help me find what I was looking for. Left a lasting impression because it was also a little busier than normal because of the Sephora Sale. So excited to finally have a Sephora in the area, especially with great service!
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December 2023 by Наталья Вербицкая
In general great. But they don’t really have a wide choice of goods like in other Sephora’s.
