-
December 2023 by Shaleeta Carter
They are the most sweetest people I have ever met and I love my hair. I will recommend a friend the next time I come back.
-
December 2023 by LaRissa Anthony
Awful customer service and extremely rude. I’m not sure if Sara was having a bad day, but her behavior towards me was extremely unfortunate, considering that I was referred to this salon by a dear friend. I left unserviced and disappointed.
-
December 2023 by Jay Reynolds
They always get it right. They are always on time and they only take 1 or 2 short breaks. Their prices are reasonable. I've been there 4 times and they're always on point.
-
October 2023 by Michelle Wilson
Sara thank you for having such an amazing shop. When I say awesomeness, you ladies hands are magical. Thank you Sally for an fabulous job. If you are looking for a great shop, please go to Sara’s. I promise you will be pleased.Service: Box Braids
-
September 2023 by Tarisa Williams
Booked an appointment to get my hair braided for my birthday. UPDATE: After 2 good appointments, I booked an appointment to get my hair braided on my birthday. I got there early. There was someone else getting their hair braided by my braider. I was told to come back at 4pm. This was not a regular appointment. It was my birthday. Needless to say I never got my hair braided. She called me at 6pm to come back. I had a dinner reservation at Eddie V's that I missed. Completely messed up my day. Never again. Hope it was worth it. They just lost a regular.
-
September 2023 by Kamya Chaney
I got my hair done from them and I love it and they did my hair over my locs thank y’all so much I’m very grateful
-
August 2023 by Junette’s perspectives JP
Oh my goodness! This is the best hair salon I’ve been to. The customer service was just top notch. I had a very good experience from start to end.Abbey and Sally did my hair and they were amazing!And Nima was a great help.
-
August 2023 by Jay Lyn
When I arrived at the salon the stylist answered the door in a towel. Red flag#1. One stylist asleep on the couch. Red flag#2. The shop was filthy #3. She mentioned they were braiding hair all night and slept in the salon. I understood and waited for her to clean up and put on her clothes. After 2 hours she started on my hair. Shortly after another stylist came in. They had a 45 minute to an hour conversation. Only 3 braids were completed during this time. I slowly became frustrated. I sat there and didn't say anything. After 7 hours for a style that should've taken 4 hours max, I became extremely frustrated. The last 30 minutes or so she leaves and goes outside. I was like really......So when she came back I asked her not to take any more breaks until she finished my hair. She blew up like an animal, like she was up against a lion or something. Other staff jumped in and tried to push her away from my head. I told them there was no need to intervene. I wasn't going to hit her, I'm professional and have too much to lose. I DARED her to put her hands on me,She would've been shipped right back to Africa where she belongs acting like the animal she was.. (I'm a GOVERNMENT employee) If you're lookin for great customer service, Do Not Come Here!! They could care less about your time and turn into animals when you say something about it!! Never Again!!
-
August 2023 by coco jay
When I arrived at the salon the stylist answered the door in a towel. Red flag#1. One stylist asleep on the couch. Red flag#2. The shop was filthy #3. She mentioned they were braiding hair all night and slept in the salon. I understood and waited for her to clean up and put on her clothes. After 2 hours she started on my hair. Shortly after another stylist came in. They had a 45 minute to an hour conversation. Only 3 braids were completed during this time. I slowly became frustrated. I sat there and didn't say anything. After 7 hours for a style that should've taken 4 hours max, I became extremely frustrated. The last 30 minutes or so she leaves and goes outside. I was like really......So when she came back I asked her not to take any more breaks until she finished my hair. She blew up like an animal, like she was up against a lion or something. Other staff jumped in and tried to push her away from my head. I told them there was no need to intervene. I wasn't going to hit her, I'm professional and have too much to lose. I DARED her to put her hands on me,She would've been shipped right back to Africa where she belongs acting like the animal she was.. (I'm a GOVERNMENT employee) If you're lookin for great customer service, Do Not Come Here!! They could care less about your time and turn into animals when you say something about it!! Never Again!!
-
July 2023 by Meka Watkins
Just came got 2 strand twist wit my real hair they did a great job been coming here for years they are the best in Charlotte PERIODService: Braids
-
June 2023 by CYNTHIA BELL
I went to get crochet braids, and it was not what I was hoping for. I went for the first time on 5/15/2023. I had already worked a long morning and came in a little early, so I can be already for my appointment at 3 pm. 1st, the young lady who washed my hair did an okay job, but it didn't feel thoroughly clean. It was like she was scared to wash my hair. Next, as I was getting my blow dried, it was street people who kept coming in and disrupting business, and it really made me feel unsafe. Third, the braider that began doing my hair started eating peanuts, and the crumbs were falling from her mouth down on me while she was braiding my hair up. Finally, when she was done, this was the finished project, but before I go, let me tell you about payment. I was quoted a price of $130.00 and I had to bring my own hair. I did not mind that. Also, they kindly let me know that it will be an extra $15 for my wash, so I gave the braider $145.00, and she looked at me and said no, it's $150.00... so I had to quote he the price of everything. With an attitude, she started sweeping up and told me to go sign the book. So I went and signed the book with my name and number so I can go to my next appointment. I had bought some coconut oil for my scalp that was in my bag with my hair, and I still haven't received a call about that oil being left. This was unacceptable. If you don't know what you're doing, have several seats.
-
June 2023 by cynthia davis
I went to get crochet braids, and it was not what I was hoping for. I went for the first time on 5/15/2023. I had already worked a long morning and came in a little early, so I can be already for my appointment at 3 pm. 1st, the young lady who washed my hair did an okay job, but it didn't feel thoroughly clean. It was like she was scared to wash my hair. Next, as I was getting my blow dried, it was street people who kept coming in and disrupting business, and it really made me feel unsafe. Third, the braider that began doing my hair started eating peanuts, and the crumbs were falling from her mouth down on me while she was braiding my hair up. Finally, when she was done, this was the finished project, but before I go, let me tell you about payment. I was quoted a price of $130.00 and I had to bring my own hair. I did not mind that. Also, they kindly let me know that it will be an extra $15 for my wash, so I gave the braider $145.00, and she looked at me and said no, it's $150.00... so I had to quote he the price of everything. With an attitude, she started sweeping up and told me to go sign the book. So I went and signed the book with my name and number so I can go to my next appointment. I had bought some coconut oil for my scalp that was in my bag with my hair, and I still haven't received a call about that oil being left. This was unacceptable. If you don't know what you're doing, have several seats.
-
June 2023 by CYNTHIA BELL (Cynt)
I went to get crochet braids, and it was not what I was hoping for. I went for the first time on 5/15/2023. I had already worked a long morning and came in a little early, so I can be already for my appointment at 3 pm. 1st, the young lady who washed my hair did an okay job, but it didn't feel thoroughly clean. It was like she was scared to wash my hair. Next, as I was getting my blow dried, it was street people who kept coming in and disrupting business, and it really made me feel unsafe. Third, the braider that began doing my hair started eating peanuts, and the crumbs were falling from her mouth down on me while she was braiding my hair up. Finally, when she was done, this was the finished project, but before I go, let me tell you about payment. I was quoted a price of $130.00 and I had to bring my own hair. I did not mind that. Also, they kindly let me know that it will be an extra $15 for my wash, so I gave the braider $145.00, and she looked at me and said no, it's $150.00... so I had to quote he the price of everything. With an attitude, she started sweeping up and told me to go sign the book. So I went and signed the book with my name and number so I can go to my next appointment. I had bought some coconut oil for my scalp that was in my bag with my hair, and I still haven't received a call about that oil being left. This was unacceptable. If you don't know what you're doing, have several seats.
-
March 2023 by Nana Navarro
My hair is beautiful. She took her time and payed attention to detail! I have been coming here for 9 years and never left unhappy!Services: Braids
-
March 2023 by Tiffany Taylor
My braids came out beautiful and Sally did excellent . First knotless experience and I will be back !Service: Braids
