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November 2023 by Charlotte Shopper
JW Clay (Sams)Whoever designed this gas station so close in proximity to Sam's for sure, did not anticipate the mass volume and gridlock it would cause. It is a total CF.
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November 2023 by Ms. Bentley
Regular for $2.99. I don’t even know how much I paid for 93 but I filled up for $50 ?
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November 2023 by Alex Varidin
Why would a gas station close after 9pm? It's self service so why are there business hours?
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September 2023 by Sasha S.
Came here on a Wednesday and got excellent service from Michelle Michelle works in the bakery. She went over and beyond and gave me wonderful customer service with a smile. My experience was phenomenal.
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September 2023 by Chantel B.
I enjoy this store. Friendly staff. Good deals. Always stocked. No surprise why it's pretty packed every single day lol I do not care for the gas. It burns out really quickly.
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September 2023 by Cherelle Pinckney
Terrible service. The employees stand around and do not direct traffic. You can get stuck waiting in line for gas up tp 10 minutes. Need to replace the entire team.
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August 2023 by Pastor John Murray
This Sam's Club gas had the best service I had had in a long time. For self serve it sure felt like it was more. Friendly is an understatement. If Lived here I wouldn't go anywhere else for gas.
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August 2023 by Curtis Watts
The cheapest gas prices around except for Costco, which may be a few cents cheaper. Sams is usually cheaper on premium gas ⛽️ than Costco. I'm 3 miles from Sam's and 17 miles from Costco so the small difference is not worth commute
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August 2023 by Willette Bowser
The pricing is great !!! They can be busy. Just be patient and wait your turn.
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July 2023 by Daniel R.
Why do I have to give even one star? This place is ALWAYS out of pizza at 4 and 5pm Like you guys know that most ppl get off work at that time Have pizza ready! What the Hell!?!
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July 2023 by Phia
only place i buy my gas because of the price, which is usually much cheaper than most. Clean pump area.
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July 2023 by keykey hair_dezign
They were out of a lot of things I needed to go to my customers I had to deliver to for Instacart, I couldn't find anybody to help me they would just point to where I needed to go. It was hard trying to find people to help
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June 2023 by Kwantasia L.
I'm not a member of this location but i wouldn't like to be , I do insta cart part time and as you know we have to get the items scan them and check them out in a timely manner when I went to this location the first time I was having issues figuring out how to check out since it was my first time shopping there I attempted to checkout by myself but the machine wasn't taking my the membership card so I looked around to see if someone could assist me and not only did I get ignored for the first 5 mins like literally employees walking past me as I'm looking behind me in the self checkout and everyone is waiting on me which made me anxious and frustrated finally I got someone to help and they sent me to member services but the overall customer experience is terrible they aren't very urgent and extremely unprofessional Now I excepted another order for insta cart this time i went to self checkout with the barcode I needed to scan and the insta cart pay card, as I was trying to check out I got an error message saying they can't take my form of payment which was very frustrating I looked around for someone to assist once again and literally was ignored so I headed over to member services like I did before and the line was very long I stood their patiently for 20-30 mins and when I finally got to the front and explained to the cashier the situation at hand she practically spoke to me as if I didn't know how to operate self checkout and then tells me to go back to the self checkout line or one of the registers and the lines were so long for absolutely no reason annoyed I said no I've been waiting to get checked out since the machine won't take the payment I only had 5 items, her other coworker advised her to just check me out and it was obvious that she had an attitude and she tells one of the other workers that i didn't want to stand in line which wasn't the case at all and this location is by far the worst customer service I've experienced and I will no longer be accepting orders for this location what I advise is for the management to coach their employees on empathy and patience and willingness to assist the customer which they lacked a lot of this was not a good experience both times I accepted an order from this location and I will not be returning or requesting a membership of any sort
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May 2023 by Penny S.
My low rating is due to Sams Club Plus membership free delivery. Besides that the delivery NEVER comes on the day that is stated but several times now I had bizarre incidents and never received my delivery. One incident involved the driver saying my items were "delivered" when they absolutely were not. I had to call customer service, spend a lot of time on the phone getting the order info together etc. Everything was eventually resolved with a refund but incredibly time consuming trying to let them know my items were actually not delivered. The latest bizarre issue was the app stating "attempted delivery: refused," which was absolutely incorrect!! So another 30 minutes wasted trying to get this resolved and get a refund! And now the items needed were really needed and I had to get them anyway (toilet tissue, baby wipes etc. This one really got me. Sams delivery is definitely fraught with major issues and sadly you have to constantly monitor your items to make sure they are delivered properly and the driver is accurate with their statements. Gonna cancel. Don't have time to deal with this. Only positive was customer service was apologetic and helped get my money back but who has time for that?
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May 2023 by Angie A.
Can they really not have more cashiers?? Even self checkout is slow. Managers? Zero sense of urgency here.
