Slate Storage - Rocky River is a storage facility located on the east side of Charlotte, near areas like Newell and Harrisburg. It offers climate-controlled self-storage units and additional services like office space and mailboxes for rent. Multiple reviews highlight that the facility is extremely clean, well-maintained, secure, and easy to access. Customers specifically note the building's convenience, high ceilings in the units, and wheelchair-accessible entrances with van-accessible parking. The staff receives consistent praise for being friendly, professional, helpful, knowledgeable, polite, and accommodating. Their excellent customer service is a repeated strength, with staff members described as taking time to ensure customers are comfortable. The overall experience is rated highly, with the facility called the best some have ever dealt with and worthy of a strong recommendation.
Great staff - friendly, knowledgeable, excellent service.
April 2025
Great service and clean space! The office manager Dee is a dream to work with, she is knowledgeable and professional. Should I ever need storage I will return.
July 2024
Dee is personable and professional. All needs met above expectations. Great facility. Mary Kay B
