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January 2024 by Yazmiyn Jones
After getting approved online , I thought the store would contact me --they did not , I had to contact them. They gave me the most DIFFICULT experience. I was accused like three times of not paying for my rental when I did online (obviously I wouldn't have called to schedule a delivery). And then I was accused of not adding insurance when I did. Thennn they wanted me to email a photo of my social security number . Lol like I've NEVER had to do that with any other company before to rent something I was already APPROVED for and already ran my card for. I told The associate I'd prefer to cancel this entire order because I would rather go elsewhere for me rental. And I did. No issues , approved in 5 seconds -my rental will be here in two days . Thanks Aaron's. I have yet to see my last payment refunded.
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December 2023 by Jacquitta Watson
They said I couldn’t afford anything in my cart and told me that my order was cancelled. There was no agreement and that none of the orders were placed for delivery. Yet and still my account online still says that I do have an agreement and not only is it active it is overdue. I am so confused!!!
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December 2023 by Sherika King
Corey was great! Truly an asset to the company, well informed and never made me feel pressured.
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October 2023 by Alonso Diez
Easy and simple process very friendly staff
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September 2023 by Terra Saunders
Was told I was approved and eligible for the bed I picked out then on the phone I am only eligible for $100 and I had a contract with someone else when I have never used RAC or Aaron’s more information would have been nice instead of rushing me off the phone
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September 2023 by Alfred
Very easy to navigate. Would like to have auto apply for first weeks promo codes and deals though.
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September 2023 by Pamela Hidalgo
They are always very nice and ready to help immediately
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August 2023 by Monai Brown
I HAD THE WORST EXPERIENCE WITH THIS LOCATION. I PLACED AN ORDER WITH SOMEONE AT THE STORE AND RECEIVED NO UPDATE AFTER MY ORDER WAS PLACED. I CALLED TWICE AND WAS TOLD THAT MY ORDER WOULD BE DELIVERED BY THE 25TH OF AUGUST. I JUST CALLED AND WAS TOLD THAT MY ORDER WAS NEVER PLACED. THREE WEEKS HAVE GONE BY AND THEY LIED AND WASTED MY TIME. DO NOT DO BUSINESS WITH THIS LOCATION. I WILL BE GOING TO AARONS. THANKS FOR NOTHING.
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July 2023 by Mark
Haven't used this yet but very simple setting up an account
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June 2023 by Kari Smith
I love my new washing machine.I appreciate having autopay and how easy it is for me to have automatic payments made as per agreement. I have no issues with RAC or their staff.The staff are friendly and polite.
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June 2023 by Monica Williams
I purchased a bed only a year ago and a piece that keeps the bed up has broke not once but twice and now the entire left side of the bed is breaking. This is terrible quality to be paying 2k on a less than durable bed.
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June 2023 by Mindy Slagle
Love how fast the process is and the low price
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May 2023 by Theresa Patterson
DO NOT SHOP HERE !!!!! MANAGEMENT AND HIGHER MANAGEMENT ARE HIGHLY DISRESPECTFUL AND UNREASONABLE!!!! ALSO WILL CAUSE YOU TO MISS DAYS OFF WORK DUE TO FALSE DELIVERY ACCUSATIONS
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April 2023 by Antoine Holt
I love the manager in Charlotte North Carolina on eastway he is so good to me and I think so much that I am a customer to y'all
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February 2023 by Cierra Jefferies
They were nice and we got in and out
