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December 2023 by Dylan Rinehardtsue
The people in the store are very friendly and super knowledgeable if you need help with boots go see them!!!
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December 2023 by Dennis Steakin
Have been to this store multiple times, we live about 45 minutes away and we drive here because the service is excellent! These guys are true experts and as professional and friendly as can be! I’ve sent multiple resoles out through them along with new purchases and I will not buy boots anywhere else. Great store and great people thank you all!
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September 2023 by Hope Pena
Lisa and Travis were exceptional in product knowledge, customer service and took their time with me to make sure I was happy and satisfied! I highly recommend this store and product!
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September 2023 by Garrison Richmond
Let me preface this by saying that I very rarely leave reviews; only in exceptional cases. With that being said, this was hands-down the most impressive and informative service that I’ve gotten from any store I’ve ever been in.Ron helped me first and got me in the right direction, then Travis took over and genuinely blew me away. While I was impressed by him perfectly fitting me into the shoes and determining the best insoles for me, his attention to detail and consideration of my current back injury was amazing. He spent a good 30 minutes figuring everything out for me, testing each insole to make sure my pain was minimized. Absolutely incredible.Needless to say, I will absolutely be back to get socks, insoles, anything shoe-related, just to experience that kind of service again. Cannot express my gratitude enough to those two guys—now I’m working comfortably on my feet, and my back pain has actually improved as a result of their meticulous process. If you’re on the fence, think no further: this is a very, very safe bet.
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July 2023 by donovan lee
Went there on a Saturday morning as soon as the doors opened. Told Ron my needs and that I was in a hurry.. he guided me through the entire process and recommendations expertly and with good humor. 10/10 will go back after these are destroyed. This guy is like reverse AL bundy. Super friendly and helpful.
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July 2023 by Marilyn Garner
If your work has you standing on your feet most of the day, then this is the shoe store for you. The shoes and insoles (foot bed) are a bit expensive so think of it as an investment in your overall health & comfort. They use a computer program to analyze and custom fit your specific foot structure (hi/low instep, arch, etc.) and specialize in shoes for workers in construction, warehouse, food & the hospitality industry. Great customer service & product information.
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April 2023 by J D
BUT YOUR BOOTS FROM THIS STORE!!!This is my first pair of nice work boots! I got the 8" Tred Lites. Night and day from my Timb Pro's.Now on to the customer service which is why I urge you to come to this store out of the 3 in Charlotte.It's not every day you come across someone who you can tell genuinely cares about the customer & product - Travis was awesome!!! Recieved the best customer service from him & he was truly knowledgeable about the product!
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April 2023 by kevin marshall
Very rarely write reviews but felt the need to spread the word after visiting here. I learned more about shoe sizes and getting the right fit in 1 visit here than in my entire life. Ron is the absolute best at finding the right boot for your needs. Took a 3D scan of my feet to discover I have a high arch and narrow heel, tried a couple boots on from what Ron recommended and couldn't be happier with the boot I got. He gives the full treatment without any pressure to buy, genuine guy that wants to help people. 5 stars!
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April 2023 by Delaney Besecker
Ron and Travis really helped me out when I procrastinated until the very last second on a gift for my boyfriend’s birthday. They made really great style and size recommendations, which allowed me to pretend like I spent weeks picking out a pair of boots that he would love. Red Wing boots are great on their own but I highly recommend shopping at this specific Riverbend Village Dr. location.
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April 2023 by Fabian Rivera
Ron T and Lisa R where very helpful in my situation and took the time help me with my issue. The went above and beyond for me. By far red wing boots are worth the money and are very comfortable boots I purchased in my career in construction. I am a very satisfied customer will be back when it’s time for new boots for work. I strongly recommend you get the insoles from them too they are worth every penny. This location is where I will go back to if I’m in North Carolina they really took the time to make sure I was satisfied and took the time out to help me return my boots that were defective.Red Wing Charlotte9510 Riverbend VillageDrCharlotte, NC 28216
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March 2023 by Daniel Ree
Excellent place to buy your shoes and accessories from. Travis will work hard to find the best shoes for your needs.Went through several pairs before we found the perfect fitThey offer shipping if needed
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March 2023 by Garrett Erven
I went to get my first pair of Red Wing boots and ended up deciding on the Iron Rangers in copper rough and tough leather. Travis did an excellent job at answering all of my questions, sizing me, and educating me on leather maintenance. The boots fit like a glove! I highly recommend this location. They will take great care of ensuring you walk out with the best boots for you! I will absolutely be going to them in the future for any accessories and extras I need for my Red Wings.
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March 2023 by Trevor Davis
Red Wing boots have been my go to work boots for years. They are well made and last. I brought my 3 teenage working kids here to get them good set up for their jobs.This store in particular is the best customer service around. Wow, just wow. They go out of their way to get you in the best boot possible and have helped us even after the purchase for my daughter. They care about you and not just making the sale.Highest recommendation possible!!
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February 2023 by Nicholas Keller
Went to red wing on a referral, immediately felt like I was an important customer. The gentleman who assisted me, Ron, was extremely knowledgeable and helpful right off the bat. As soon as I walked in, he noticed what boots I was wearing and asked about what I did for a living. He then helped me find out my exact size of boot and, when I told him I was on a budget, he didn't even hesitate. He found a pair that fit and made sure it was comfortable for me to wear. 10/10 will go back for my next pair of new boots
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January 2023 by Christina R
I heard about these shoes when I was complaining to a friend about the pains on my feet after my work journey, he said the Red Wings are the best shoes to work! I immediately looked out for the address near me, I found one store in Concord, NC, I head out to that store but they didn’t have my shoes size, the lady helped me to locate another store which carries my shoes size in Charlotte, NC, I went to that store at Riverbend Village Dr., and Ron T. helped me with a top service! I had to ask his name because he went the extra mile to make sure I was satisfied! It has been 2 weeks that all this happened, I wanted to make sure, shoes and the excellent service I experienced matched for a good review, and here I am sitting down and using my rare free time to make sure you who have feet pains try these wonderful work shoes and have an outstanding experience at Red Wing at Riverbend Village Dr. In Charlotte, NC. I got the Oxford, gray/blue, alum toe and footbed, memory foam comfort, I also had the ultimate fit profile experience that created a digital 3D model of my feet! No more pains, I’ll soon get an extra pair. Thank you Red Wing, thank you Ron T.
